Classes and rooms

Run classes with seats and a waiting list, and let people book rooms and equipment.

Group classes

Group classes need Professional or up.

First, make the appointment type:

1. Go to Appointment types and click + New appointment type.
2. Choose Group class, and set the name and length.

3. Set Seats in a class and How people join:

   • Drop in - each class on its own
   • Series - one booking joins all the classes

Then add the dates:

1. Go to Classes and click + New class.
2. Choose the class, when it Starts, who it's With and the number of Seats.
3. To add several, choose how often to Repeat and How many classes, up to 52.
4. Click Add.

The list shows how many are booked. Customers choose how many seats they want.

To change a class's date, cancel it and add a new one. Cancel on a class cancels everyone booked on it and tells them. Anyone who paid appears under Refunds. See Take payment for bookings.

Waiting list

The waiting list is for classes only, and needs Professional or up. Turn on Waiting list when a class is full on the group class. People can then join the list on your page when a class is full.

When a place opens, because someone cancels or a held slot runs out unpaid, the next three people waiting are emailed. The email is in English. Their place isn't kept for them: the first to book gets it.

Waiting list in the menu shows who's waiting and who has been told. Click Book to add a booking for someone, or Remove to take them off.

Someone comes off the list by themselves when they book the class date they were waiting for, with the same email address.

Rooms and equipment

Rooms and equipment need Business.

1. Go to Rooms & equipment and click + New room or item.
2. Enter a name, choose Room, Equipment or Other, and set How many at a time.
3. Choose its Hours, or leave it on the usual hours.
4. Go to Appointment types, make a type of the kind Room or equipment, and tick the rooms or items under Which rooms or items.

Customers pick a time and how many they need. If you tick several rooms, the first free one is used. Use the switch on the list to stop a room being booked.

On Business, you can also choose a Room when you add a class.

Bookings for rooms show in their own Rooms & items column in the calendar's day view.