ElliboHelp Centre

Email notices and digests

Which emails members and your team get, daily and weekly digests, and how people stop them.

What members get

  • A new answer on a post they follow (they follow their own questions and posts they answer by themselves).
  • A comment on their post.
  • Their answer was accepted.
  • A new badge.
  • Their post wasn't published (with your reason).
  • A digest - daily or weekly, the new posts in the forums and tags they follow.

Emails come from your business name and replies go to your business email. Every email has a one-click Stop these emails link.

Members choose their notices and digest in My profile. New members get the digest you set in Settings > Members & sign-in.

Sign-in links always go out, even when notices are off.

What your team gets

Admins and Moderators get a bell (and an email) when a post waits for approval or is flagged. Turn this off in Settings > Email notices.

Turning all emails off

Settings > Email notices > Send email notices stops every notice and digest (sign-in links still go). If your business uses the email hold, nothing is sent until it is lifted.

Still need help?Write to us and we'll walk you through it.
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