ElliboHelp Centre

Maintenance and your other Ellibo apps

Manufacturing, Inventory, Accounting, HR, Fleet, Helpdesk, Field Service, Projects, Knowledge and Analytics.

Maintenance works on the same business data as your other Ellibo apps. Each link shows only when you use that app.

  • Manufacturing - the same equipment, requests, teams and categories, and one number series (MR-00001...). Requests made from a work order show here; a request can hold a work centre while the work is done, so production plans around it. Finishing a request in either app has the same results.
  • Inventory and Accounting - spare parts are your items; used parts leave stock. Outside repairers are your suppliers, and their costs go to your books as journals (Professional).
  • HR - equipment can be used by an employee or a department (it shows on the employee's page); technicians without a sign-in can come from HR; labour is costed from salaries.
  • Fleet - equipment linked to a vehicle reads its odometer as meter readings, for services by km.
  • Helpdesk - link a request to the ticket a customer raised.
  • Field Service - link a request to the job of a technician sent out.
  • Projects - link a request to a project.
  • Knowledge - a manual on the equipment and a how-to page on a request.
  • Analytics (Business) - your requests and equipment as datasets for dashboards.

Links to Fleet, Helpdesk, Field Service, Projects and Knowledge are in Standard and up.

Integrations

In Integrations:

  • Machine meters and monitors (Beta) - send hours run, cycles or km from your machines to the API.
  • Meter readings and equipment (CSV) - import from a spreadsheet.
  • Maintenance calendar feed - your scheduled requests in your own calendar.

The API (Business) can also make requests and move them, and webhooks tell your software when a request is made or finished, or equipment stops. See Settings > API & webhooks.

Still need help?Write to us and we'll walk you through it.
Contact support