Publish and tell your team

Drafts stay private until you publish. Publishing tells each person about their own new and changed shifts, by email, in the app, and by text message when your business has its own SMS account.

Publish

1. On the board, go to the days you want to publish and click Publish (it shows how many shifts are waiting).
2. Read the summary: drafts, changed shifts, open shifts, how many people will be told, and any shifts with warnings. You can still publish with warnings.
3. Under Publish for, keep Everyone or choose Only some people.
4. Open How people are told to choose Tell people by email and, when set up, Also by text message.
5. Click Publish.

Who is told what

• Each person gets one message with only their own new and changed shifts.
• A person with a sign-in also sees it in Planning: the bell and My shifts.
• A person without a sign-in gets an email from your business with their shifts and a button to add them to their own calendar.
• On Standard and above, people with a sign-in who can do the role of a new open shift are told they can take it.

On the Free plan, emails to people without a sign-in end with a small "Sent with Ellibo Planning" line.

Text messages go only through your business's own SMS account (Twilio) connected for its Ellibo apps - never from Ellibo's. WhatsApp is not used for shifts, and an MSG91 account is skipped.

Changing a published shift

A published shift you move or change is marked Changed since published. Publish again, or open Publish and tick Only tell about changed shifts now (Tell now), and the person gets the new times. If you delete a published shift, the person is told straight away.

Publish quietly

Untick email (and text) under How people are told to publish without messages - people with a sign-in still see the shifts in Planning.