ElliboHelp Centre

Users and roles

Invite your team, the four roles and what each can do, custom roles on Professional and up, and what happens to people over the plan's limit.

Invite someone

  1. Open Settings > Users and click Invite.
  2. Type their email and pick a role.
  3. They get an email and join with their own Ellibo sign-in. The same sign-in works for every Ellibo app.

Every person with a Website role counts as a user of your plan, Viewers too: Free 2, Standard 5, Professional 15, Business no limit.

The four roles

CanAdminDesignerEditorViewer
See pages, posts and visit numbersYesYesYesYes
Write and publish pages and posts, pictures, commentsYesYesYes-
Read and answer enquiriesYesYesYes-
Theme, menus, forms, redirects, link tracker, custom codeYesYes--
Add, close and delete websites, own domains, store switchYes---
Settings, users, roles and the planYes---

The business owner is always an Admin.

Custom roles

On Professional and Business, Settings > Roles & permissions lets you make your own roles with exactly the rights you choose - for example someone who may write blog posts but not change pages, or answer enquiries only. Rights are grouped by area: content, design, enquiries and websites.

If your business moves to a smaller plan, people with a custom role keep only the rights that their base role also has, until you upgrade.

People over the limit

If your business has more people than the plan's users - for example after a trial - the newest people are paused. They can still open Website and look, but not change anything. Nobody is removed. Upgrade, or remove someone, and they can work again.

Remove someone

Open Settings > Users, open the person and click Remove. Their pages, posts and answers stay.

Still need help?Write to us and we'll walk you through it.
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