Request files

Ask anyone for a file by a date with reminders, or let people drop files into a folder with an upload link.

There are two ways to get files from people outside your business. Neither needs an Ellibo account.

Upload links

An upload link lets anyone drop files into one folder. Use it for "send us your papers" on your website, or in a message to a client. Upload links come with Standard and up.

1. Choose Share on a folder.
2. Turn on Upload link. Add a password and an end date if you like.
3. Send the link.

People see an upload page with your business name. Their files land in the folder, marked as uploaded through the link, and the person who made the link is told.

File requests

A file request asks one person for one file by a date, and keeps reminding them until it arrives. File requests come with Professional and up.

1. Open the folder the file should go to and choose New > Request a file.
2. Write what you need, like "March bank statement".
3. Pick the person: a contact from your Ellibo apps, a teammate, or any email address.
4. Choose the due date.

They get an email with a button to an upload page. When they upload, the file lands in the folder in the request's place, and you're told.

Reminders

Reminder emails go out before the due date and on the day, until the file arrives. An Admin chooses how many days before in Settings > Preferences. You can also send a reminder yourself at any time with Remind.

Files we wait for

File requests in the menu lists every request with its person, due date and status: asked, reminded, late or received. Cancel a request you no longer need.

Branding

On the Free plan, upload pages carry a small "Made with Ellibo Documents" line. On Standard and up they show only your business.