Plans and storage
What each Documents plan includes, what counts toward storage, extra storage, and what happens after the trial.
Documents is priced per business, by storage. Your plan sets how much you can store, how many people can use it, the largest single file, and how many earlier versions are kept.
Plans
| Plan | Storage | Users | Largest file | Earlier versions per file |
|---|---|---|---|---|
| Free | 1 GB | 3 | 25 MB | 3 |
| Standard | 10 GB | No limit | 250 MB | 10 |
| Professional | 50 GB | No limit | 1 GB | All |
| Business | 200 GB | No limit | 2 GB | All |
- Free - folders, previews, tags, sharing with your team, share links, activities and comments, PDF tools and files from your other Ellibo apps.
- Standard - adds passwords and end dates on links, upload links, your own fields, email-in, the contact documents page, records made from files, reading pictures and scans, bill details, splitting scanned piles, and no Ellibo branding.
- Professional - adds file requests, rules and folder actions, and custom roles.
- Business - adds your own AI key, keep-for rules, the audit and access logs, the API and webhooks, and priority support with an onboarding call.
See Free trial and plans for prices and how to buy. A year costs the same as 10 months.
What counts toward storage
- the files you add to Documents,
- their earlier versions,
- files in the trash.
Files kept in your other Ellibo apps, shown under From apps, never count. A shortcut takes no extra room. Home shows how much you use.
When storage is full
Nothing is deleted. New uploads stop, and so do files coming in by email, links and requests, until you make room - empty the trash, delete old versions - add storage, or move to a bigger plan.
Extra storage
On any paid plan, add Extra 10 GB as many times as you need, a month at a time, from Plan & Billing.
The trial
Every new business gets 14 days of every feature, for up to 10 users, 5 GB and files of up to 250 MB, with no card.
After the trial, or when a plan ends
Your business moves to the Free plan unless you choose another. Nothing is deleted:
- features outside your plan stop until you upgrade - for example file requests and rules,
- people beyond the plan's users are paused - see Users and roles,
- a paid plan that ends without renewal leaves Documents read-only: everyone can still open, download and share what is there.