Upgrade and pay for a plan

Choose a plan from the app's plan page and pay securely online. Your new plan starts as soon as the payment is confirmed.

Upgrade

1. Open the app and go to Upgrade Plan (POS) or Plan & Billing.
2. Choose Monthly or Yearly.
3. Click Buy on the plan you want.
4. If the app is priced per user (CRM), choose how many users you need.
5. Complete the payment on the secure payment page.

You come back to the app, and the plan is active within a minute.

How you can pay

Prices are in Indian Rupees. Taxes may apply at checkout. On the secure payment page you can pay by:

• UPI
• debit or credit card
• net banking
• wallets

Renewal

Your plan runs for the month or year you paid for. We email the business's admins a reminder 7 days before it ends, and again on the last day. To renew, open the plan page and pay again. Paying again early adds one more period after the current one, so you don't lose any days.

If a payment doesn't go through

• No money is taken for a failed payment. Try again, or use another payment method.
• If money was taken but the plan hasn't changed within an hour, write to support@ellibo.com with the date and amount.

When a paid plan ends

If a plan isn't renewed, the app turns read-only. You can still see and export everything, but you can't add or change records until you renew. Your data is never deleted.