Questions and sections
The question types, required answers, choices, sections and pages, pasting many questions at once, and random order.
Open a survey and go to Questions.
Add a question
Click Add question and pick its type. Type the question, and if you like, Help text under the question. Tick People must answer to make it required.
| Type | What people give |
|---|---|
| Short answer, Paragraph | Words - one line, or as much as they like |
| Number, Date, Date and time | A number or a date, with the smallest and largest you allow |
| Email, Phone | A checked email address or phone number |
| One choice, Several choices | Pick from your list. Add an Other box, show it as a dropdown, or shuffle the choices |
| Stars, Scale, 0 to 10 (would you recommend) | A rating, with labels at the low and high end |
| Grid (one answer per row), Grid (several answers per row) | Rows and columns, such as "Food / Service / Price" against "Poor / Good / Great" |
| Ranking | Put things in order |
| File upload | A file, with the types you allow |
| Signature | A signature drawn on the screen |
Grids, ranking, file upload, signature and picture choices are on Standard and up; every other type is on every plan.
Short name under More options is the column name in downloads, the API and when answers go to CRM.
Sections
A section is a group of questions - a page, when Show (in Settings) is One section per page. Click Add section and give it a title and a line of text. Drag questions to move them between sections. You can also show One question per page or Everything on one page.
Paste many questions
Paste questions turns a list into questions in one go: one question per line. Lines starting with - under a question are its choices (a one-choice question; add (several) after the question for several choices). End a line with \* to make it required.
Random order and question banks
On Professional and up, a section can Shuffle the questions for each person, and Ask only this many, picked at random - a question bank: ten questions, each person gets five.
Copy, move and delete
Each question has buttons to copy it, move it and delete it. Deleting a question also deletes its answers, so you are asked first. A survey that already has answers keeps the old answers when you change the wording.