Surveys plans and pricing
What each Surveys plan includes, the price a month for the business, how answers are counted, the trial, and what happens after a downgrade - with nothing deleted.
Surveys is priced per business, by your users, the answers you get each month and the features you use.
Plans
| Plan | A month | Users | Answers a month | Open surveys |
|---|---|---|---|---|
| Free | ₹0 | 2 | 100 | 3 |
| Standard | ₹299 | 5 | 2,000 | No limit |
| Professional | ₹599 | 15 | 10,000 | No limit |
| Business | ₹999 | No limit | No limit | No limit |
Prices are before GST. A year costs the same as 10 months.
- Free - surveys and forms with sections, the everyday question types, the link, the QR code, your website and results with charts.
- Standard - adds grids, ranking, file upload, signature and picture choices, themes and backgrounds, email invitations and reminders, answer limits (closing time, cap, password, one answer per person), going to your website at the end, downloads, printing and no Ellibo branding.
- Professional - adds conditional questions, random order and question banks, quizzes and scores, time limits, certificates, SMS and WhatsApp invitations, known contacts only, your other Ellibo apps, alert rules, shared results and results by email, visitor tracking and custom roles.
- Business - adds live sessions, the Turnstile spam check, your own domain, the API and webhooks, the audit log, survey data in Analytics and priority support with an onboarding call.
See Free trial and plans for how to buy. Plans are bought in Plan & Billing.
How answers are counted
- Only finished answers count, for all your surveys together, in each calendar month.
- Test answers never count.
- When a month's answers are used up, your surveys stop taking new answers until the next month or an upgrade; people see a polite message.
The trial
Every new business gets 14 days of every feature, for up to 10 users and 5,000 answers, with no card.
After the trial, or when you move to a smaller plan
Your business moves to the Free plan unless you choose another. Nothing is deleted.
| What | What happens |
|---|---|
| More open surveys than the plan covers | They stay open; you can't open another until you close some or upgrade |
| More users than the plan covers | The users added first keep working; the others are paused and can only look |
| A survey using a feature not in the plan | It stops taking answers, and the editor says which feature and which plan has it. Remove the feature or upgrade, and it takes answers again |
| A paid plan that ends | Surveys becomes read-only and your surveys stop taking answers: you can still see your surveys and results |