ElliboHelp Centre

Sales from your mailings

See the leads, deals, quotes, invoices, orders and bookings that followed a click in your mailings.

Opens and clicks show interest. Sales show what a mailing was worth. On Professional and up, Email Marketing looks across your other Ellibo apps for what happened after someone clicked a link in a mailing.

What is counted

When a person clicks a link in a mailing, and then within the window something new appears for them in your other Ellibo apps, it's credited to that mailing:

CountedFrom
Leads and dealsEllibo CRM
Quotes and invoicesAccounting, CRM and your other Ellibo apps that make them
OrdersYour Ellibo online store
BookingsEllibo Bookings

Each one shows with its amount, where it has one. The person is matched by their email address.

The window

Under Settings > Preferences, Count sales within (days of a click) sets how long after a click a sale still counts. A short window counts only quick sales. A longer one catches people who take time to decide.

Where to see it

  • On each mailing - the leads, sales and amounts that followed it.
  • On each campaign - the totals across its mailings, next to the budget. See Campaigns.
  • In A/B tests - the winner can be picked by leads, quotes or revenue. See A/B tests.
  • On dashboards - see Reports.
Note

Sales are counted only for the apps your business uses, and only when the person clicked a link. Someone who read the mailing and then rang you won't show here.

Still need help?Write to us and we'll walk you through it.
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