Events users and roles
Invite your team and choose what each person can do - Admin, Event manager, Organizer, Check-in staff or Viewer - plus custom roles, the audit log and paused users.
Invite people
Go to Settings > Users, and under Invite someone new type their email, pick a role and click Invite. They get an email to join; if they already use Ellibo, the business is added to their account.
Roles
| Role | What they can do |
|---|---|
| Admin | Everything: events, money, refunds, settings, users and the plan you pay for |
| Event manager | Every event: details, tickets, attendees, orders, refunds, messages, sponsors, reports and templates |
| Organizer | Makes events and runs their own: tickets, attendees, messages and check-in for events they organize. Sees other events but can't change them |
| Check-in staff | Check-in and badges only - for the people at the door |
| Viewer | Sees events and reports, changes nothing |
Each event has an Organizer (on Details > Who it's for and who runs it): the person who runs it in Ellibo. Event managers and admins can change any event.
Custom roles
On Professional and up, Roles & permissions (on Settings > Users) lets you make roles with exactly the rights you choose - for example, an organizer who can also issue refunds.
Audit log
On Business, Settings > Audit log shows who changed events, tickets, attendees, refunds and settings, and when.
Paused users
If your business has more users than its plan covers (after a downgrade), the users added first keep working and the others are paused: they can see events, but not change them. Upgrade or remove users to unpause them.
Your own settings
My settings (your name at the top) shows your Events role, and sets your language, date format and clock - just for you, in every Ellibo app. To check people in from your phone like an app, open Ellibo Events in your phone's browser and choose Install or Add to home screen.