Reserved seating
Draw a seat map with sections, rows and aisles, keep seats back, tie tickets to parts of the room, and let people pick their seats - held while they pay, never sold twice.
Reserved seating is on Professional and up.
Turn it on
On the event's Details tab, set Seating to Reserved seats (seat map) and save. A Seats tab appears.
Draw the room
On Seats, add a section for each block of seats:
- Section - its name (Stalls, Balcony ...);
- Rows and Seats a row, the First row letter and the First seat number;
- Across and Down - where the block sits on the drawing, counted in seats;
- Aisle every - a gap after every so many seats (0 for none);
- Ticket - tie the section to one ticket (for example, the front block only for VIP), or Any ticket.
Click + Another section for more, set the Label of the front (Stage, Screen ...), and click Save the seat map. The Preview shows the room as people will see it.
Keep seats back
In the Preview, tap free seats to block them (for guests, staff or a camera) - or blocked seats to free them - then Save blocked seats. Blocked seats can't be picked online.
How people pick seats
On the event page, after choosing tickets, people see the map and pick a seat for each ticket; if they don't, they get the best free ones. The seats are held while they pay and go back if they don't. A seat can never be sold twice - if two people pick the same seat at the same moment, the second is asked to pick another.
Seat numbers show in the ticket email, on the ticket page, on badges and at check-in.
Changing seats
People you add yourself get the best free seats. On the Attendees tab, click a person and Change seat. Cancelling a place frees its seat.
A copy of the event (Make a copy or Repeat it) copies the seat map, with every seat free.