Forum reports
Questions and answers over time, answered and solved share, time to the first answer, team or community, forums, top members and tags, moderation, and downloads.
Home shows this week's new questions, unanswered questions, members and the answered share on every plan.
Reports (Business) shows, for the dates you choose:
- Questions and answers, the share answered and solved.
- First answer in - the median time from a question to its first answer.
- Who answered first - your community or your team, and how many posts became Helpdesk tickets.
- Posts over the last 12 weeks.
- Forums - questions, answers, how many still wait for an answer, views.
- Top members and top tags (with how many have no answer).
- Moderation - flags, spam, rejected, deleted, closed and banned.
Downloads (Standard)
Download posts and members as a spreadsheet (CSV) from Reports and Members > More.
Analytics (Business)
Questions and members are datasets in Ellibo Analytics, for your own dashboards. Titles show only for posts in public forums, and member emails never leave Forum.