ElliboHelp Centre

Members and sign-in

How people join and sign in, people who don't sign in again, profiles, adding and importing members, groups and banning.

Joining and signing in

On the forum site people click Sign in and enter their email. A sign-in link arrives (it works once, for 30 minutes); the first time, they give their name and choose whether they want news. Members may also set a password if you allow it.

In Settings > Members & sign-in:

  • Anyone can make a member account - turn off to take only people you add.
  • Members may set a password.
  • Google sign-in (Professional) - with your own Google OAuth client; the settings page shows the return address to add in Google.

People who don't sign in again

  • Your team - people of your business signed in to Ellibo are members by themselves, with a Team mark.
  • eLearning learners - learners signed in to your Ellibo eLearning site.
  • Shop customers (Business) - customers signed in to your Ellibo online store.

They become members the first time they open the forum, with the email they already gave you.

Members in the app

Members lists everyone with their points and rank, questions and answers. Filter new members, those who agreed to news, your team or banned members. Open a member to:

  • change their details and email settings, give or take points, give a badge (Professional),
  • email them a sign-in link, make a CRM lead from them,
  • put them in groups, or ban them.

Add a member by name and email, import a CSV file (name, email), or download members (Standard). The members your plan covers are counted on Members; your team never counts.

Member groups

Members > Groups - make groups such as Partners or Beta testers, add people, then make a forum for those groups (Forums > Edit > Who can see it, Standard).

Profiles

Each member has a public profile with their points, rank, badges and best questions and answers. Members edit theirs in My profile: name, photo, where they are, and - once they have the full profile points - their website and an about line.

Still need help?Write to us and we'll walk you through it.
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