Check-in and badges
Scan tickets at the door with any phone, search by name, check in offline, use a self check-in kiosk, and print name badges as A6 cards, four on A4 or on a label printer.
Check-in
Open Check-in in the menu on any phone, tablet or computer. Events from a day before until they end - and in the next 14 days - are listed; pick yours.
- Start scanning and point the camera at the QR code on a ticket, on a phone or on paper.
- Or Type a code or a name and click Check.
The result shows at once, with a sound:
- Green - checked in, with the name, ticket, seat and company.
- Already in - this ticket was checked in before. A ticket can never be checked in twice.
- Red - not valid: a ticket for another event, a cancelled place or an unknown code, with the reason.
- Waiting for approval - with Let them in if you want to anyway.
Undo reverses a check-in made by mistake, and Badge prints that person's badge. The count at the top shows how many are in out of everyone with a place. Just now lists the latest check-ins.
No signal?
Keep scanning. Check-ins are kept on the phone and sent when the connection is back; a yellow bar says how many are waiting. Each is counted once, even if two phones scanned the same ticket.
Self check-in kiosk
Click Kiosk for full screen on a tablet at the entrance: people scan their own tickets.
Who can check people in
Give your door staff the Check-in staff role: they see only Check-in and badges, nothing else. See Users and roles.
Badges
Badges are on Standard and up.
- What the badge shows - on the event's Details > Event page > Badge shows: name, company, job title, ticket type, email and a QR code.
- Badge size - in Settings > Preferences: A6 card (one a page), Four on an A4 sheet (with cut lines) or Label printer (102 x 76 mm).
Print badges:
- for everyone with a place with the Badges button on the event's Attendees tab, before the day;
- for one person with the Badge button as they check in.
Badges open as a PDF to print from any printer.
After the event
The Attendees tab and Reports show who came and who didn't. A message can go only to people who came - see Event messages.