Tickets and registration

Free and paid tickets, sale dates and limits, member prices, the questions people answer, approvals, the wait list, and managing attendees - adding, moving, cancelling and changing their details.

Tickets

Open the event and go to Tickets, then + New ticket.

Name and Price - 0 for a free ticket. Paid tickets need Standard or up and a payment gateway: see Paid tickets and refunds.
On sale until - for an early bird price, for example. Leave empty to sell until registration closes.
Places for this ticket - leave empty to share the event's places.
More options (folded): a Description (for example, includes lunch), a Member price for contacts with an active subscription (turn member prices on in Settings > Preferences), the Tax rate, On sale from, and the Least and Most in an order. Untick On sale to hide a ticket without deleting it.

The event's Places (on Details) is the most people in all; each ticket can have its own limit inside it.

Questions people answer when they register

Below the tickets (Standard and up). For each question choose:

the Answer type - short or long text, email, phone, a number, a date, one choice, several choices, yes / no, or a company name;
Ask - once per order, or for each person;
whether People must answer, and which tickets it is for.

Phone number, company name and agreeing to your terms are switches on Details > Registration.

Registration settings

On Details > Registration:

Registration is open - turn off to stop new registrations while the page stays up.
Registration closes - a date and time.
Most tickets in one order.
I approve each registration before the person gets a ticket (Standard and up) - new registrations wait on the Attendees tab for Approve or Refuse. The person is emailed either way.
When full, people can join a wait list (Professional and up) - when a place opens (someone cancels, or you add places), the first person on the list gets it and their ticket by email.
One registration per email address.

Attendees

The event's Attendees tab lists everyone with their ticket, status and answers. Click a person to:

Check in or Undo check-in;
Email the ticket again;
Change details - name, email, phone, company, answers;
Move to another event;
Change seat (reserved seating);
Cancel place - the place goes back on sale (or to the wait list).

Tick several people to Approve, Refuse or Cancel places at once. When places open and people are waiting, Move wait list up gives them the places.

Add people registers people yourself - walk-ins, group bookings, phone bookings: a name, an email for the ticket and the ticket for each person. For paid tickets choose Give them free, Paid now or Send an invoice to pay later. Under More options: whether to Email them their tickets, and Add even if the event is full. Import adds many people from a spreadsheet.

Attendees in the menu lists people across all your events, with search and filters. On Standard and up, the CSV button downloads attendees and orders as a spreadsheet.

What attendees can do themselves

Every ticket email has a link to the person's own ticket page - no password needed. There they can see their QR code, add the event to their calendar, download their tickets as a PDF and, if you allow it in Settings > Preferences:

cancel a free place (until the number of days before the event you set);
change the name on a ticket to pass it to someone else.