ElliboHelp Centre

Rental items and units

Add what you rent out, count it by number or by numbered unit, set the deposit, shortest rent and late fee, take units out for repair and import a list.

Your rental items are the same items your Ellibo books use. A new rental item made in Rental is a new item in your books too, so invoices, stock and your online store all know it.

Add a rental item

  1. Go to Items and click New rental item.
  2. Type the Name. Code / SKU, Category and Unit are optional.
  3. Set the tax: the tax rate used on invoices.
  4. Choose How you count it (see below).
  5. Add prices with Add a price (see Prices).
  6. Click Save.

To rent out an item you already sell, click Make an existing item rentable on the Items list and pick it.

By count or by unit

How you count itUse it forWhat you type
By countThings that are all the same: chairs, tables, cablesHow many you rent out
By unit (serial numbers)Things you tell apart: cameras, vans, machinesOne line per unit with its Code (serial number, asset tag or plate)

Add units with Add one, or Add many to paste a list of codes. Each unit has a Status - Ready, In repair or Retired (no longer rented) - a Place, and a Condition note.

Each numbered unit counts one rental unit for your plan; an item counted by number counts its quantity. See Rental plans and pricing.

Rental rules for the item

  • Deposit (each) - asked on every order line for this item. See Deposits, late fees and damage.
  • Shortest rent - the shortest time it can be rented for.
  • Can be booked online - whether customers can ask for it on the customer page and in your online store.

Under More options:

  • Time between rentals - time kept free after each rental for cleaning and checks (Standard and up). Empty = the business setting.
  • Late fee - Extra time at the normal price, A fee per late hour, A fee per late day or No late fee (Standard and up). Empty = the business setting.
  • Home place - where it is picked up and returned (when you have several places).
  • Handover checklist - the checklist ticked at pickup and return. Empty = the default checklist.

Repairs

On Professional and up, put a unit out of use from Repairs (or Repairs in the item's menu). While a repair is open the unit cannot be booked, and it shows on the schedule. Mark it Done and it is free again.

Custom fields and import

  • Custom fields (Standard and up): add your own fields to items, orders and customers in Settings.
  • Import: upload a CSV of rental items or of units (serial numbers). Click Download a sample file, fill it in, then Check the file and Import the good rows. Download all items gives you the current list.
Still need help?Write to us and we'll walk you through it.
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