ElliboHelp Centre

Get started with Maintenance

Add your equipment, report your first problem, plan routine work and let people report faults.

Ellibo Maintenance keeps a list of everything your team looks after and every job done on it: repairs when something breaks, and preventive maintenance so it breaks less often.

When you start Maintenance, a first team (Internal maintenance), a few equipment categories, the four request stages and a sample checklist are made for you. If you already use Ellibo Manufacturing, its equipment, requests, teams and categories are already here - both apps use the same ones.

1. Add your equipment

Open Equipment > Add equipment. A name is enough to start; add the tag, category, location, model, serial number and warranty date when you have them.

Many machines? Use Equipment > Import with a CSV file. See Equipment.

2. Report a problem

Open Requests > New request, choose the equipment and say what is wrong. Tick The equipment has stopped if it did - the downtime is counted until the request is finished.

Move the request across the board as the work goes on: New request > In progress > Repaired. See Maintenance requests.

3. Plan the routine work

Open Preventive plans > New plan: an oil change every 3 months, a service every 250 hours run, an inspection every month. The requests are made for you on time. See Preventive maintenance.

4. Let people report faults

Open Settings > Request page & QR, share the link, and print QR labels for your machines. Anyone can then report a fault without signing in. See Request page and QR labels.

5. Bring in your team

Invite managers and technicians in Settings > Users. People who only report problems can be Requesters - they are free. Technicians without a sign-in can work by a private link: see Teams and technicians.

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