Online payments and integrations
Connect your payment gateway, take deposits and rent online, give deposits back to the card, add pay links to emails, and see your rentals in Google, Outlook or Apple calendars.
Payment gateways are connected once for your business on the Integrations page, as in every Ellibo app. Rental's own choices are in Settings > Online payments and Settings > Calendar feed. Online payment is on Standard and up; the calendar feed is on Professional and up.
Connect a payment gateway
Open Settings and click Integrations (the card under Organization settings), or click Connect a gateway in Settings > Online payments. Only an Admin can connect or change a gateway, because it decides where your money goes.
- In the Payments tab, pick your gateway and click Connect.
- Type the keys from your gateway's dashboard (each box says where to find them). They are checked with the gateway before saving; secret keys are stored encrypted and never shown again.
- Choose where the payments go: a Clearing account made for you (until the gateway pays out to your bank), or one of your bank accounts.
- Optional: add the webhook address shown to your gateway so payments are recorded the moment they are made. Without it they are still found when the customer comes back, or within the hour.
- Click Back to Rental.
Businesses in India see Razorpay, Cashfree Payments, PayU, PhonePe, Paytm, CCAvenue, Easebuzz and Instamojo, then worldwide gateways that take rupees (Stripe, PayPal, Braintree). UPI QR and bank transfer for invoices are on the same page.
The same gateways work in all your Ellibo apps. Settings > Online payments lists the ones Rental uses: On or Off, Offered first, Test - no real money for a test account, and any problem it had. Checking keys, changing keys, switching off, limits per currency, payouts and the payment log are on the Integrations page.
What customers pay online
- Deposit - held for the customer, never sales.
- Full payment - the rent, when the quote is accepted or any time before pickup.
- Balance due - what is left on the order's invoices.
- Charges after the return - late, damage or cleaning charges.
Customers pay from the online quote, from their rental page, or from a Pay online link you email from the order. Each payment becomes a receipt (or a deposit held) in your books by itself, and the order shows it.
In Settings > Online payments, When a customer accepts a quote online choose one:
| Choice | What happens |
|---|---|
| Accept only | They can pay later. |
| Ask for the deposit | Right after accepting, they go to the payment page for the deposit. |
| Ask for the deposit and the rent | One payment for both; the deposit part is held, the rest pays the rent. |
Turn on Add a "Pay online" link to customer emails and reminders to show what is due and a Pay online link in order emails and pickup, return and late reminders.
Give a deposit back online
A deposit paid online can go back to the same card or account: on the order or the Deposits page, click Give back and keep Send it back to the card or account it was paid from ticked. The gateway sends the money and the refund is recorded in your books. Managers and Admins can do this.
Calendar feed
In Settings > Calendar feed, click Make calendar address for all places (and, with more than one place, for each place). Then click Google, Outlook or Apple / phone to add it, or Copy address for any other calendar. It shows:
- Pickup (or Deliver) at the start of each reserved rental,
- Return at the end of each rental,
- LATE return for rentals not back yet.
Calendars refresh it by themselves, usually every few hours. Anyone with the address can see these rentals, so share it only with your team. New address stops the old one; Turn off stops it completely.
Other integrations
The Integrations page lists everything that works with Rental, and where each one is set up:
- Text messages - quote links and reminders from your own SMS account: Settings > Reminders.
- WhatsApp - every order has WhatsApp buttons that open a chat with the message typed in.
- Your books - invoices, payments, deposits and refunds go into your books by themselves, and your accountant's exports include them.
- Accounting exports, automation tools and team chat - on the Integrations page.
- API and webhooks - on Business: see Rental API and webhooks.