ElliboHelp Centre

Rental users and roles

Invite your team to Rental and give each person a role - Admin, Manager, Staff or Viewer - or a custom role, with the audit log on Business.

Invite someone

In Settings > Users & Roles, click Invite, type their email and pick their role. They get an email to join; until they accept, the invitation shows as waiting. Everyone with a Rental role counts as a user for your plan, Viewers too. Customers never count.

The roles

RoleCan
AdminEverything: rentals, items, prices, money, settings, users and the plan.
ManagerRentals, items and prices, pickups and returns, invoices, deposits and charges, reports. Not users or the plan.
StaffCounter and warehouse work: quotes, rental orders, the schedule, customers, pickups and returns. Never changes prices or settings.
ViewerSees rentals, the schedule and reports. Changes nothing and never sees costs.

Every save checks the person's role, so a hidden button can't be used another way.

Custom roles

On Professional and up, Settings > Users & Roles > Roles lets you make a role with exactly the rights you choose, by area: rental orders, pickup and return, items and prices, money, reports and settings.

Audit log

On Business, the Audit log shows who changed rental orders, pickups and returns, prices, deposits, charges and settings, and when.

Pausing users

If your plan has fewer users than you have, the users added first keep working and the others are paused: they can still sign in and look, but not change anything.

Still need help?Write to us and we'll walk you through it.
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