ElliboHelp Centre

The schedule

Every item and numbered unit on one timeline - reserved, picked up, late, repairs and time between rentals - so nothing is booked twice.

Schedule shows your rental items down the side and time across the top. Every order that holds items is a bar on them.

Reading the schedule

BarMeans
BlueReserved
AmberPicked up
RedLate - not back by the return time; the bar runs on to now
DashedHeld online - a customer is paying in your online store
Grey stripesRepair - the unit can't be booked
Light tail after a barTime kept free between rentals

Choose Day, Week, 2 weeks or Month. Items with numbered units open to one row per unit, and a count row shows how many are held of how many you own for each day. Tick Show past to see returned rentals too.

Work on the schedule

  • Click a bar to see the order in a side panel and open it.
  • Click or drag on an empty part of an item's row to start a new rental for that item and those times.
  • Drag a reserved bar to move the order to other times, or drag its right edge to change the return time (on a computer). If the items are not free, the bar goes back and you see why.

On a phone the schedule is a small timeline in its own box, with a day-by-day list under it.

Is it free?

To check a few items quickly, click What's free? on the schedule: pick the items, the From and to times and How many, and Rental shows what is free and why not - booked, in repair, closed or time between rentals. The same check runs on every order line as you type.

Still need help?Write to us and we'll walk you through it.
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