ElliboHelp Centre

Invite your team

Give each person their own sign-in and a role. Each app has its own team list, so people only see the apps you invite them to.

Everyone who works in Ellibo should have their own sign-in. That way you can see who did what, and you can remove access when someone leaves.

How access works

  • Per app: inviting someone to POS doesn't give them access to Accounting. Invite them to each app they need.
  • Per business: if you run more than one business, invite people to each business separately.
  • Roles: each app has roles that decide what a person can see and do. For example, POS has Admin, Manager and Staff.

Invite someone

  1. Open the app and go to its Users page (in POS: Users in the left menu).
  2. Click Invite.
  3. Enter the person's Email Address, then choose their role under Assign Role.
  4. Send the invitation.

The person gets an email with a link. If they don't have an Ellibo account yet, they create one from that link. They then appear in your team list.

Roles in POS

RoleWhat they can do
AdminEverything, including settings, users, plans and the business profile.
ManagerRuns the products or menu, orders, invoices, day close and reports.
StaffUses the POS screen and works with orders. Restaurant staff also see the Kitchen Display and KOTs.
Captain (restaurants)Takes table orders and sends KOTs. Printing the bill and settling are allowed only when you turn them on. See Captains.

To change someone's role later, use Change Role on the app's Users page.

How many people you can invite

The number of users depends on your plan. The free plan and the free trial include one user in POS. Upgrade to add your team, and add more users to a paid plan when you need them. See Free trial and plans.

Tip

Remove people who leave from the Users page straight away. Their past work stays in your records under their name.

Still need help?Write to us and we'll walk you through it.
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