Upgrade and pay for a plan

Choose a plan from the app's plan page and pay securely online. Your new plan starts as soon as the payment is confirmed.

Upgrade

1. Open the app and go to Upgrade Plan (POS) or Plan & Billing.
2. Choose Monthly or Yearly.
3. Click Buy on the plan you want.
4. If the app is priced per user (CRM), choose how many users you need.
5. Complete the payment on the secure payment page.

You come back to the app, and the plan is active within a minute.

How you can pay

Pay by card, or with any other option shown at checkout. Prices are shown in your currency where available. Taxes such as VAT or sales tax are added at checkout where they apply. Our payment partner emails you a receipt for every payment.

Renewal

Your plan renews automatically at the end of each month or year, using the same payment method. To update your card, see invoices or cancel, open the plan page and click Manage billing. If a renewal payment fails, we try again over the next few days and let you know by email.

If a payment doesn't go through

• No money is taken for a failed payment. Try again, or use another payment method.
• If money was taken but the plan hasn't changed within an hour, write to support@ellibo.com with the date and amount.

When a paid plan ends

If a plan isn't renewed, the app turns read-only. You can still see and export everything, but you can't add or change records until you renew. Your data is never deleted.