ElliboHelp Centre

Calls and screen sharing

Voice and video calls in any conversation, group calls, screen sharing, missed calls and your own TURN server.

Start a call

Click the phone (voice) or camera (video) at the top of a conversation. In a direct message or group, the others' screens ring. In a channel, a "call in progress" bar shows and anyone in the channel can join.

Your browser asks to use your microphone and camera the first time. Calls connect the browsers directly - there is nothing to install.

In the call

  • Mute and camera buttons.
  • Share screen - show a window or your whole screen, from Professional.
  • People in this call - who is in, who is muted.
  • Leave - the call ends when everyone has left.

How many people

PlanPeople in one call
Free2
Standard4
Professional and Business6

Missed calls

A call nobody answered shows as Missed call in the conversation and in the Inbox of each person who was rung. The Calls page lists your calls.

Calls that don't connect

Most networks work as they are. Some office networks block direct connections between browsers; then an Admin can add a TURN server (a relay you run or rent) under Settings > Calls: its address, user name and password. Its password is kept encrypted.

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