Users and roles
Invite your team, the four Discuss roles, custom roles, and what happens when you have more people than your plan.
Invite people
Open Users (Admins). Choose Invite, type their email and pick a role. People already in your business on another Ellibo app can be given a role straight away.
Roles
| Role | Can |
|---|---|
| Admin | everything: users, roles, settings and Plan & Billing |
| Manager | runs every channel: archive, remove people, delete messages, app updates, email to a channel, quick replies for everyone |
| Member | posts, sends direct messages and files, calls, makes channels (if allowed) and invites guests (Professional) |
| Viewer | reads the channels they are in, reacts and stars; doesn't post |
Inside each channel, its admins can change it and remove people.
Custom roles
From Professional, make roles with exactly the rights you choose under Roles. If your plan changes, custom roles keep only what the plan includes.
Users and your plan
Your plan sets how many people can have a Discuss role (Free 10, Standard 50, then no limit). If you have more people than your plan allows - for example after a trial - the people added last are paused: they can still read, but not post, until you upgrade or remove someone. Guests never count.