Privacy, history and export
Who sees what, the Free plan's 90 days, keep-for days, exporting a channel, the audit log and personal data.
Who sees what
- Public channels - everyone with a Discuss role in the business.
- Private channels, groups and direct messages - only the people in them. Admins don't see direct messages they aren't in.
- Guests - only their one channel.
- Files open only after Discuss checks the person may see the conversation.
History on the Free plan
Free shows the last 90 days. Older messages are hidden, never deleted, and come back when you upgrade.
Keep-for days
On Business, Admins can choose under Keep-for days how long messages are kept - for the whole business, or for one channel. Older messages and their files are then deleted for good every day. Leave it on Keep forever if you don't need this.
Export a channel
On Business, Admins and Managers can download a channel's messages under Export, as a file to keep or to hand over.
Audit log
On Business, Settings > Audit lists who changed channels, guests, roles and settings, and when.
Personal data
When someone asks for their personal data, or to be forgotten, the business owner handles it from the business's Personal data page. See Personal data and GDPR.