ElliboHelp Centre

Email to a channel

Forward emails into a channel, with their attachments.

From Professional, a channel can take email: forward an order, a supplier's note or a customer's question and it shows in the channel as a message, with its attachments.

Turn it on

  1. Open Email to channel from the menu (Admins and Managers).
  2. Pick the channel and give it a short name, like orders or suppliers.
  3. Choose who may send: People of your business (their sign-in email) or Anyone.
  4. Discuss shows the address to send to. Copy it into your mail program's address book.

What arrives

  • The subject and the text of the email, sent by the person (if they are in your business) or by the sender's name.
  • Attachments as files, within your plan's file size.

Emails that can't be placed - an unknown channel, a sender who isn't allowed, a plan without email to a channel - are refused and listed on the same page with the reason.

Still need help?Write to us and we'll walk you through it.
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