Email to a channel
Forward emails into a channel, with their attachments.
From Professional, a channel can take email: forward an order, a supplier's note or a customer's question and it shows in the channel as a message, with its attachments.
Turn it on
- Open Email to channel from the menu (Admins and Managers).
- Pick the channel and give it a short name, like
ordersorsuppliers. - Choose who may send: People of your business (their sign-in email) or Anyone.
- Discuss shows the address to send to. Copy it into your mail program's address book.
What arrives
- The subject and the text of the email, sent by the person (if they are in your business) or by the sender's name.
- Attachments as files, within your plan's file size.
Emails that can't be placed - an unknown channel, a sender who isn't allowed, a plan without email to a channel - are refused and listed on the same page with the reason.