ElliboHelp Centre

Notifications, phone and email digest

Sounds and desktop alerts, phone and browser notifications, quiet hours, and an email digest of what you missed.

Set these for yourself in My settings.

While Discuss is open

  • Sound for new messages in direct messages and for mentions.
  • Desktop alerts - a small pop-up when Discuss is in another tab.

Phone and browser notifications

From Professional, Discuss can notify you even when it is closed:

  1. On your phone, open Discuss in the browser and choose Install or Add to home screen. On a computer, any modern browser works.
  2. In My settings, choose Turn on notifications and allow them when the browser asks.

You are notified for direct messages, mentions, replies to you and calls. Each device you turn on is listed; remove one at any time.

On iPhones, notifications work only after Discuss is added to the home screen.

Quiet hours

Choose a time, e.g. 9 pm to 8 am in your business's time. No notifications or sounds then; everything waits in your Inbox.

Per conversation

Open a conversation's name > Notifications: All messages, Only mentions or Nothing, and Mute for an hour, a day or until you turn it back on.

Email digest

Choose Hourly or Daily to get an email with your unread direct messages and mentions, on every plan. It is sent only when there is something you haven't read.

Still need help?Write to us and we'll walk you through it.
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