ElliboHelp Centre

Services and reminders

Service plans by distance and date, booking a service, parts and labour, marking it done, and turning issues into repair jobs.

Service plans

A service plan reminds you when a service is due - by distance, by date or both, whichever comes first.

On a vehicle's Services tab, click + Service plan:

  • Service - pick a service type (its "every" values fill in) or name it.
  • Every (distance) and / or Every (days).
  • Last done at and Last done on - leave the reading empty to start from the odometer now.

The plan shows when it is next due and how far or how long to go. You are warned 500 miles or 14 days before (change it under More details, or for all plans in Settings > Reminders & alerts). Services > Due lists every plan across the fleet, overdue first.

Book a service

Click Book it next to a plan, or + New service on the vehicle or the Services page:

  • Service or a short description, Status (To do, In the workshop, Done), Date, Odometer.
  • Garage, Parts cost and Labour cost - or list each part and labour line under More details. With Ellibo Inventory (Professional), pick parts from stock: they leave stock when the service is done.

While a service is In the workshop, the vehicle's stage shows In the workshop.

Mark it done

Click Done, enter the date and the odometer. The service plan moves on from that reading and date, the reading goes into the odometer and the cost into the vehicle's costs. Attach the garage's bill with Add a file.

Service types

Settings > Stages, services & checklists keeps your service types (oil change, tyres, brakes, repairs ...), each with an optional "every" distance and days used for new plans.

Repairs from issues

When a driver reports an issue, click Make a repair job on it: a service opens with the issue's details. When the repair is done, the issue is marked fixed by itself.

Still need help?Write to us and we'll walk you through it.
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