ElliboHelp Centre

Settings

Your work week, the timer, approvals, reminders, rates, holidays and invoices.

Go to Settings. Only an Admin can change these.

Preferences

Your work week

  • The week starts on - the first day of the sheet.
  • A working day is (hours) - the hours expected each working day. A person can have their own under People.
  • Working days - the days hours are expected.

Entering time

  • A timer's time rounds up to - exact minutes, or up to 5, 6, 10, 15 or 30 minutes.
  • Show time from Projects, Field Service, Helpdesk and Manufacturing on the weekly sheet - on the Standard plan and up.

Approvals, on the Standard plan and up

  • People send each week for approval - see Approve time.
  • Lock all time up to - nobody can change time on or before this day. Leave it empty for no lock.

Reminders, on the Standard plan and up

  • Remind people whose last week is missing hours or was not sent - and choose the day it goes out.
  • Also send approvals and reminders by email - otherwise they show on the bell in the app.

Billing

  • Default bill rate an hour - used when neither the job nor the person has a rate.

Holidays

No hours are expected on these days. If your business uses Ellibo HR, holidays and approved leave come from HR, so change them there.

Invoices

Your business's details, invoice designs, GST, numbering, printing, and cash and bank accounts have their own tabs. They are shared with your other Ellibo apps.

Workflow rules

On Business. When a week is sent, approved or sent back, or an invoice is made, tell someone, email an address or call a web address, by itself. Use {name}, {week_start}, {hours}, {status}, {note}, {number} and {link} in the message. Rates are never sent.

API and webhooks

On Business. Connect your own software with an API key, up to 5,000 calls a day. A key acts as the person who made it, and is shown once.

A webhook sends a POST to your address the moment something happens. It is signed, and it is retried if your address doesn't answer. Rates are never sent.

Custom roles and audit log

On Business. See Users and roles. The audit log shows who changed what, and when.

My settings

Everyone has My settings, with their role, who approves their time, how to add the app to a phone, and their language and date style.

Still need help?Write to us and we'll walk you through it.
Contact support