ElliboHelp Centre

Get started with CRM

Set up CRM for your business, then follow the setup guide from your pipeline to your first follow-up.

Ellibo CRM helps you turn enquiries into sales. Capture leads, plan follow-ups, move deals across your pipeline, and send quotes and invoices when you win. Your customers, products and invoices are shared with Ellibo Accounting and Inventory.

Set up CRM

  1. Open CRM from My Apps.
  2. Choose a business you already run on Ellibo and click Start CRM, or create a new business.

The setup guide

The Dashboard shows a setup guide until every step is done:

  1. Check your business details
  2. Set up your deals pipeline: a pipeline is ready for you: New → Contacted → Proposal sent → Negotiation → Won → Lost. Click Use this pipeline, or Change stages to match how you sell.
  3. Add or import your contacts
  4. Add your first lead or deal
  5. Schedule a follow-up
  6. Invite your team
The CRM setup guide

The Dashboard

  • Open pipeline: the value of your open deals, and the weighted value by stage probability.
  • Won this month, New leads and Win rate
  • My to-dos: your calls, meetings and tasks for today.
  • Deals needing attention: deals with nothing planned, or stuck in a stage too long.
  • Target: this month's sales target and whether you're on track, plus the wins of the last 6 months. See Saved views, sales targets and the calendar.
  • Recent updates: what your team did lately.

Quick tools in the top bar

  • Search finds any lead, deal, contact, company or invoice. Press Ctrl + K (or /) to open it from anywhere.
  • + adds a lead, deal, contact, company, follow-up, quote or invoice from anywhere.
  • Bell: your notifications, such as a lead given to you.

Next steps

Still need help?Write to us and we'll walk you through it.
Contact support