ElliboHelp Centre

Languages, dates and your own names

Use CRM in English, Spanish, French or Portuguese, show dates and times your way, show customers their pages in your language, and rename Leads, Deals, Contacts and Companies.

Your screen language

Each person chooses their own. Open the person menu at the top right › My settings, then under Language and dates pick:

  • Language - English, Español, Français or Português (Brasil).
  • Dates - 31 Oct 2026 (day first), Oct 31, 2026 (month first, as in the USA) or 2026-10-31.
  • Time - 2:30 PM or 14:30.

Click Save. The page reloads in your language. Your teammates keep theirs - one person can work in Spanish while another works in English, in the same business.

What changes and what doesn't:

  • Menus, buttons, forms, messages, reports, dashboards and help notes change.
  • What people write stays as written - names, notes, deal titles, email templates, your custom fields and record types.
  • Quotes, invoices, PDFs and emails to customers stay in the business's language.

The language is saved with your Ellibo account, so it follows you to any business you belong to. CRM screens use it now; other Ellibo apps will follow.

The language of your customers' pages

Some CRM pages are opened by your customers, not your team:

  • your booking pages,
  • quotes they accept online,
  • web forms,
  • the unsubscribe page.

An admin or manager sets their language in Settings › Language & names › Pages your customers see. Customer pages in Spanish, French or Portuguese use the 24-hour clock. Titles, questions and messages you wrote yourself show as you wrote them, so write them in the same language.

Your own names for the lists

A clinic may call its contacts Patients; a school may call its leads Enquiries. In Settings › Language & names › Your names for the lists, give a new name to any of Leads, Deals, Contacts and Companies - one and many, for example Patient and Patients.

The new name shows everywhere in CRM, for everyone: the menu, page titles, buttons ("New patient") and messages. Leave both boxes empty to go back to the usual name.

Tips:

  • The name replaces the word everywhere it appears, so choose a word your team won't confuse with something else.
  • If your team works in several languages, the name shows exactly as you typed it in all of them.
  • For a completely new kind of list (Properties, Vehicles, Students), add a record type instead - see Your own record types and form layouts.
Still need help?Write to us and we'll walk you through it.
Contact support