ElliboHelp Centre

Add products and variants

Add a product, its options and variants, prices, pictures and stock, and bring in products from a spreadsheet.

A product is what shoppers see. Its variants are what you stock: each size or colour. Each variant is one shared item in your business, so its stock and price are the same in every Ellibo app.

Open Catalogue > Products.

Add a product

  1. Click New product. If you already have the item in Accounting or Inventory, you can list it instead, and nothing is copied.
  2. Enter the Name, and choose the Kind.
  3. Write a Short description and a longer Description.
  4. Add pictures. Pictures are resized for you. Up to 30 for each product, 10 MB each, as JPG, PNG, WEBP or GIF.
  5. On Basics, set the Price and Stock. A product that comes in sizes or colours sets these per variant instead (see below).
  6. Leave Published on so shoppers can see it, and click Save product.

The everyday tabs show first. SEO, Kind details, Delivery and customs, Compliance and Related and more are under More options.

Kinds of product

KindHow it worksPlan
Physical productGoods you ship, with stockAll plans
ServiceNo stock and no deliveryAll plans
Digital downloadA file delivered by email once paidProfessional and up
ComboA bundle with slots to fill, where each choice can add to the priceProfessional and up
Gift cardA code sent by email. See MarketingProfessional and up
SubscriptionTied to a plan in Ellibo SubscriptionsBusiness
RentalRented by the hour, day or week, with datesBusiness

Sizes, colours and other variants

On the Variants tab:

  1. Add an option, such as Size, with its values: S, M, L.
  2. Add another, such as Colour, if you need it.
  3. Click Make variants. There's a row for each mix, up to 200 for each product.
  4. On each row, set the SKU, Barcode, Price, Compare at, Cost, Weight, Picture and Stock.

Compare at is the old price, shown struck through. Only use a real earlier price. Where the law asks for it, you can show the lowest price of the last 30 days. See Country rules.

Stock

Stock comes from the shared ledger. The number you enter on a new variant is its opening stock. After that, use Adjust stock on the product, or buy stock in through Inventory or Accounting.

What shoppers can buy is what you have, less open orders and stock kept for people paying.

To keep selling when you run out, turn on backorders on the product. For the whole business, use Settings > Preferences.

Batch and serial numbers

Items tracked by batch or serial number can't be sold online yet, so a product with one can't be published.

Selling details

  • How much can be bought: the least, the most, and in steps of
  • Unit reference price: for example, price per 100 g
  • Tax class: Standard, Reduced, Zero, Exempt or Digital
  • Weight and size: used for delivery rates
  • Country of origin, HS code and customs description: used for carriers and customs
  • Manufacturer and safety: see Country rules

Which stores sell it

Under Stores, choose All stores or Only some stores. See Several stores.

Bring in many products

Use Import to bring products in from a CSV file. It shows what each row will do before anything changes: add a new product, list an item you already have, or update one that's listed. One bad row doesn't stop the others.

Remove a product

Remove listing only takes it off the store. The shared items and every order keep what they have.

Still need help?Write to us and we'll walk you through it.
Contact support