ElliboHelp Centre

Get started with Ecommerce

Start Ecommerce, add what you sell, get ready to take money, and open your store.

Ellibo Ecommerce is an online store on the same stock, customers and books as your business. It works well on its own, and you can add other Ellibo apps at any time.

Start Ecommerce

Open Ecommerce from All Apps and choose your business, or create one. The business owner starts it and becomes its Admin. Every new business gets a 14-day trial with every feature. When the trial ends, the business moves to the Free plan unless you choose a paid plan.

Ecommerce makes a few things for you:

  • A first store, as a draft, at your own Ellibo address
  • A home page, and four legal pages with starter wording
  • A header menu and a footer menu
  • A delivery zone called Home country, with a method called Standard delivery that costs nothing until you change it

What a store needs before it opens

Open Website > Stores & domains and open your store. Until it is live, the page lists what is still missing, with a link to each:

It needsWhere
At least one published productCatalogue > Products. See Add products and variants
A way to get paidA gateway in live mode, or bank transfer, cash on delivery or another offline way. See Take payments
A delivery method, if you sell physical goodsSettings > Delivery. See Delivery and carriers
Your terms of sale, privacy notice, returns policy and delivery page, in your own wordsWebsite > Pages
Make the legal pages yours

Until you write your own, shoppers see a short general version of each legal page. Ellibo can't write these for you: what they must say depends on your business and country. See Country rules.

Look at it before anyone else does

Use Preview on the store's page. The preview link works before the store is live. Share it only with people you trust to see it early.

Open the store

Click Open the store. It opens even if some things aren't set up yet: the Still to set up list on the store's page shows what's left, with a link for each. Until then, shoppers see a clear message at the point where it matters, for example at checkout when there's no delivery for their address or no way to pay yet, and no order goes through.

Once it's live, the store opens at your Ellibo address, such as yourbusiness.ellibo.com.

From the Standard plan you can use your own domain. See Connect your own domain.

Already use the POS online store?

Both run at the same time: POS keeps yourbusiness.ellibo.com and your Ecommerce store gets yourbusiness-shop.ellibo.com. See Your POS store and your Ecommerce store.

Test an order

Connect your gateway in test mode and place an order through the preview link. Check that:

  1. The order appears under Orders.
  2. The price, delivery and tax are what you expect, for an address at home and one abroad if you sell abroad.
  3. The emails read well.

An order paid in test mode says TEST mode on its payment in your books.

Plans

FreeStandardProfessionalBusiness
Products501,0005,00025,000
Users131025
Stores1113
Gateways at once12Any numberAny number

Viewers are free and don't count as users. Each feature's plan is on the pricing page. There is no fee per order on any plan.

Still need help?Write to us and we'll walk you through it.
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