ElliboHelp Centre

Reports

See your sales, tax, marketing and returns, and take them away as spreadsheets.

Open Reports, from the Standard plan. Choose a report, a date range and a store if you have several. Waiting orders and cancelled orders aren't counted. All amounts are in your home currency, at the rate kept on each order.

The reports

GroupReportWhat it shows
SalesSales by dayOrders, discounts, delivery, tax and refunds, day by day
Sales by productWhat sold, by product and variant
Sales by categoryA product in two categories counts in both
Sales by countryWhere your orders went
Sales by storeEach of your stores
Payment methodsHow customers paid
TaxTax by country and rateTax charged, by country, rate and scheme
EU one-stop shopEU VAT under the one-stop schemes, ready to copy into your return
US sales by stateSales and tax for each state
MarketingCouponsHow often each code was used
Abandoned cartsCarts started, ordered and left
New and returning customersFirst-time orders against repeat orders
VisitsPage views, carts, checkouts and orders per day, with no personal data. From Professional
Stock and returnsStock value of salesSales against what the goods cost
ReturnsReturns, withdrawals and refunds

Tax figures

The tax figures come from the rates you entered, so check them before you file. See Tax worldwide.

Your full accounts

Profit and loss, balance sheets and tax returns belong to your books. Store invoices are ordinary invoices there, so if you use Ellibo Accounting, open those reports there.

Gateway money

Gateway payouts shows what each gateway has taken and not yet paid out, with the fees it reported. See Take payments.

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