Tax worldwide

Enter where you are registered and your rates, and tax follows the delivery address - including EU OSS and IOSS, and the UK. What stays your job.

Tax is decided by where the order is going and where your business is registered. You tell Ellibo both. It then works out each order the same way, for the cart, the checkout and the invoice.

You stay responsible for tax

Ellibo works with the registrations and rates you enter. It doesn't tell you where you must register, and it doesn't file anything. Rates and rules change, so check yours with a tax adviser and keep them up to date. Any rate you load as a starting point must be checked too.

Two things to enter

Open Settings > Store tax.

Registrations say where you charge tax. Each one has a country, an optional region, your number and a scheme:

Scheme	Use it for
Standard	A normal registration in that country or state
OSS	EU One Stop Shop, if your business is in the EU
IOSS	EU Import One Stop Shop, if you send low-value goods from outside the EU
Exempt	A registration where you don't charge

For OSS and IOSS, use EU as the country.

Rates say how much. Each has a country, and can have a region or the start of a postcode, a tax class, a name and a percent.

A rate for a region or postcode adds to the country's rate. Canada's GST and PST, or a US state's and city's, work this way.
A rate can apply on top of the taxes above it (compound).
You choose whether it also applies to delivery.

Your products have a tax class: Standard, Reduced, Zero, Exempt or Digital. If there's no rate for a product's class, the Standard rate is used.

What happens to each order

Where it's going	What you've entered	What happens
Your own country	You are registered for tax	Your rate is charged
Your own country	Not registered	No tax
Another EU country, from the EU	An OSS registration	That country's rate, marked OSS
An EU country, from outside the EU	An IOSS registration	That country's rate, marked IOSS
Another EU country, business customer	The customer enters a VAT number, and you are registered in the EU	Reverse charge: no VAT, with a note on the invoice
Any other country	A registration there	That country's rate
Any other country	No registration	Export: no tax, with a note that import duties and taxes may apply

Rates must be there

If you're registered somewhere but have no rate for the address, the checkout stops with "Tax for this address is not set up yet". Add the rate.

EU: OSS and IOSS

OSS and IOSS let you report VAT on sales to shoppers in other EU countries through one return. You need to join the scheme yourself, in the country that runs it for you. Then enter the registration and a rate for each country you sell to.

IOSS is for goods of low value, and the EU sets the limit. Check that your orders fall within it. Ellibo keeps the tax of each order by country and scheme, for your report.

VAT numbers

Ellibo uses the VAT number a customer enters and doesn't check it. Before you rely on a number for reverse charge, check it with the EU's own VIES service.

The United Kingdom

If you sell into the UK from abroad and have a UK registration, goods of up to GBP 135 per order carry UK VAT at sale. Above that, no VAT is charged on the order, and a note says import VAT is collected at the border. The check uses the value of the goods in the order, and needs a rate for GBP if you sell in another currency.

The United States

There is no single sales tax. Add a registration and rates for each state where you have to collect, using the state as the region. Where you must collect depends on your sales there, so ask an adviser.

How prices show

In Settings, you can choose:

Whether prices are shown with tax
Whether a tax-included price stays the same in every country
Whether tax is taken off a tax-included price when no tax applies, as on an export

What stays your job

Finding out where you must register, and registering
Entering and checking rates
Filing returns and paying the tax
Customs paperwork rules, duties and product restrictions in the countries you sell to