Users and roles
Invite your team and give each person the right role.
Open Settings > Users & roles. Only an Admin can do this. The business owner is always an Admin.
The roles
| Role | What they can do | Counts as a user? |
|---|---|---|
| Admin | Everything: products, orders, money, website, users, settings and the plan | Yes |
| Manager | Runs products, website, marketing and orders, and gives refunds | Yes |
| Order staff | Packs and ships orders, answers customers, and updates stock details | Yes |
| Viewer | Sees orders and reports, and changes nothing | No, viewers are free |
Your plan sets how many users you can have: 1 on Free, 3 on Standard, 10 on Professional and 25 on Business. You can add more with an add-on.
Invite someone
Enter their email and choose a role. They get an email with a link, and it stays valid for 7 days.
A role in another Ellibo app gives no access here, and a role here gives none there.
Custom roles
On the Professional plan and above, make a role with exactly the rights you choose, under Settings > Custom roles.
See who changed what
On the Business plan, Settings > Audit log shows who changed settings, roles, gateways, refunds and more, and when.
Who sees payments and keys
Gateway keys can't be read back once they're saved. Only Admins can change gateways. Admins and Managers can give refunds and record payouts.