ElliboHelp Centre

Your POS store and your Ecommerce store

Both stores run at the same time, each at its own address. How to give the plain address to Ecommerce, and why table QR codes keep working.

A business can have a POS online store and an Ecommerce store, and both run at the same time.

Each store has its own address

Nothing changes for POS

If your business has a POS online store, it keeps your plain Ellibo address, such as yourbusiness.ellibo.com. Your Ecommerce store gets its own: yourbusiness-shop.ellibo.com.

You'll see both on Website > Stores & domains, and on the store's page under Store address. Without a POS online store, Ecommerce uses the plain address.

Three ways to run them

You wantDo this
Both stores, each at its own addressNothing to do. This is how it starts
Ecommerce at your own domainConnect it. See Connect your own domain
One address for both, opening EcommerceOpen your store and turn on Use the POS store's address for this store instead

When Ecommerce takes the plain address

  • The plain address and any printed links open your Ecommerce store.
  • Table QR codes keep working.
  • Table booking keeps working.
  • The POS menu stays at yourbusiness.ellibo.com/menu.

You'll be asked to confirm before it changes. You can turn the switch off again, and each store goes back to its own address.

Changing the address itself

Changing the Ellibo address is different, and more serious. The old address stops working at once, so links and QR codes already printed or shared won't open. The page asks you to confirm.

Are POS and Ecommerce joined?

They run on the same business and sign-in. The POS keeps its own products, prices and sales. Ecommerce uses the shared items of your business. An order in one store doesn't appear as an order in the other. If you have linked POS to your shared stock, a POS sale reduces the same stock figure the store sells from.

For restaurants

The POS online store is built for restaurants: table QR ordering, table booking and a menu. Ecommerce is built for shipping goods across countries. Many restaurants need only the POS store.

Still need help?Write to us and we'll walk you through it.
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