Offers and coupons
Buy X get Y, multi-buy, quantity price breaks, spend offers and coupon codes that apply by themselves on the billing screen.
What you can set up
| Offer | Example | What the customer gets |
|---|---|---|
| Buy X get Y | Buy 2 soaps, get 1 free | The cheapest ones are the free ones. You can also give a % off instead of free, or "buy these, get those" (buy a shampoo, get a conditioner at 50% off). |
| Multi-buy | Any 3 biscuits for 100 | Any mix of the chosen products counts. |
| Quantity price break | Rice: 10 kg or more at 45 a kg | Works with weighed products too. Add several breaks (10+ at 45, 20+ at 40). |
| Spend offer | Spend 1000, get 5% off | A % off, an amount off, or one product free when the bill reaches the amount. |
| Coupon code | DIWALI10 = 10% off, bills over 500 | Typed in at the counter. You can limit the number of uses, once per customer, and the most it gives. |
Offers, multi-buy and quantity breaks come with the Standard plan. Spend offers and coupons come with Professional and above.
Switch offers on
- Go to Settings › Billing Settings › Features.
- Tick Offers & coupons and click Save.
- Menu › Offers & Coupons now shows in the menu.
Add an offer
- Go to Menu › Offers & Coupons and click + New offer.
- Give it a name. The name is printed on the bill, for example Buy 2 get 1 free on soap.
- Choose the kind and fill in the numbers.
- Under On these products, pick products, categories or All products.
- Optional: open Dates, days and times to run it only on some dates, weekdays or hours (for example weekends 4–7 PM), or only on some kinds of order (dine-in, pickup, delivery).
- Click Save offer.
Switch an offer off with Switch off instead of deleting it. You keep its history.
At the counter
The cashier doesn't do anything: when the bill qualifies, the offer is taken off by itself.
- The line shows a green tag with the offer's name.
- Under the total you see Offers: -… and any spend offer or coupon.
- A product gets the one offer that saves the customer most.
- A spend offer or a coupon is worked out on what's left after the product offers. A bill has one coupon or one spend offer, never both.
- A manual Discount is taken last, on what's left.
To use a coupon, press Coupon next to Discount (on a tablet: Actions › Coupon), type the code and press Apply. A coupon that doesn't apply yet, because the bill is below its minimum, stays on the bill and starts working when the bill reaches it.
When a bill is saved, the server works the offers out again. If an offer ended in the meantime, the bill isn't saved and the cashier is asked to check it.
On the receipt and in reports
Offers are part of the bill's Discount. The receipt shows incl. Offers and incl. Coupon CODE under it, so your sales reports, Day Close and accounting books work as before. Menu › Offers & Coupons shows how many bills used each offer in the last 30 days, and how much it gave.