ElliboHelp Centre

Dosage stickers and refill reminders

Print how to take each medicine on a sticker from the bill, keep patient details, and remind patients before their regular medicine runs out.

Dosage stickers

  1. Open the bill (Orders, then the bill) and press Dosage stickers.
  2. For each medicine, fill Dose (pick from the list or type your own), When (after food, before food, at bedtime), Days and a note.
  3. Pick the sticker size - a roll for your label printer, or an A4 / Letter sticker sheet.
  4. Press Save & print stickers. Each ticked medicine gets one sticker with your pharmacy's name, the patient, the medicine and the dose.

The dose is kept on the bill, so a reprint is one click.

Patient details

On a customer's page, the Patient card keeps age, gender, usual doctor, allergies and notes, and shows their regular medicines and recent prescriptions. The doctor from the last prescription is filled in for you. These details stay in POS.

Refill reminders

For a patient's regular medicine (Standard plan and above):

  1. Switch on Refill reminders in Billing Settings › Pharmacy, and choose how many days before it runs out, and WhatsApp or SMS.
  2. Go to Pharmacy › Refills and Add a regular medicine: the patient, the medicine and how often it runs out (for example every 30 days).
  3. Every bill to that customer with the medicine moves the next due date on by itself.
  4. Due soon lists who runs out soon. Remind opens WhatsApp (or SMS) with the message ready; it is marked as sent.
Still need help?Write to us and we'll walk you through it.
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