ElliboHelp Centre

Pharmacy pack

Run a pharmacy counter on POS Retail - ingredient search and substitutes, loose sale, controlled-medicine categories, prescriptions, licence on the bill.

What it adds

The Pharmacy pack turns POS Retail into billing for a pharmacy or chemist's counter. Everything else in POS Retail stays the same, and you can switch it off any time - your medicine details are kept.

  • Medicine details on each product: active ingredient, manufacturer, units in a pack, controlled category, shelf, maximum price.
  • Ingredient search and substitutes on the billing screen.
  • Loose sale: sell 3 tablets out of a pack of 10.
  • Never above the regular price: the price can't go above the batch's regular price.
  • Controlled-medicine categories you set up: each can need a prescription, keep a register, need a manager's PIN, limit how many per bill and check the customer's age.
  • Your licence number and the pharmacist printed on every bill and invoice.
  • Dosage stickers ("twice a day after food, 5 days") printed from the bill.

The basics are in every plan. Registers, supplier bill import, the reorder list, maximum price checks, refill reminders and the prescription upload link come with the Standard plan and above.

Switch it on

  1. Go to Settings › Billing Settings › Store type & scanning.
  2. Under Pharmacy, tick Pharmacy pack. Track batches and expiry dates is ticked for you - the pack needs it.
  3. Click Save. A Pharmacy tab appears next to it, and a Pharmacy group in the menu.
  4. In the Pharmacy tab, enter your licence / permit number and the pharmacist.
  5. Under Controlled-medicine categories, add the categories you need - for example Prescription only (prescription + register) or Pharmacy medicine, max 2 (no prescription, at most 2 per bill, age 16+).

Add medicine details

Open a product. In the Pharmacy card: Active ingredient (for substitutes), Manufacturer, Units in one pack (price and stock stay per pack), A unit is called (tablet, capsule, ml), Controlled category, Rack / shelf, Maximum price, and Banned (billing refuses it).

At the counter

  • Search by ingredient as well as by name.
  • Under a medicine in the bill: its category, shelf and ingredient, with Loose and Substitutes.
  • A medicine in a category that needs a prescription or an age check shows an orange bar: press Prescription, enter the patient and prescriber (and a photo if you want), or tick that the age is checked.
  • Categories with Needs a manager's PIN ask for one when a cashier sells them; Most per bill stops the bill above it.

Your customers' data

Patient details stay in POS. They are not sent to CRM, Accounting or marketing.

Still need help?Write to us and we'll walk you through it.
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