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Ellibo Discuss

Your whole team, in one conversation

Channels for every team, direct messages, threads and one-click calls - with a chat button inside every Ellibo app, and your apps' news posted where your team will see it.

Free for 10 users. 14-day trial of everything, no card.

  • Free for 10 users, for ever
  • Calls built in, nothing to install
  • Priced per business, not per person
  • 14-day trial of everything, no card
What it does

Talk, decide and get on with it

Everything your team says about the work, in one place, next to the work itself.

Channels

A channel for every team, shop and project

Public channels anyone can join, private ones for the people you add, and #general for the whole business. Set a topic, pin what matters, and make a channel where only admins post for announcements.

  • Public and private channels
  • #general with everyone in it
  • Topics, pins and announcement channels
  • Mute a channel, or hear about every message
Every plan
Direct messages, threads and replies

Quick questions, without the noise

Message one person or a small group. Reply to a message, or start a thread so a side talk stays out of the channel. Mention someone and it lands in their Inbox, with every reply to them.

  • Direct messages and groups of up to 15
  • Replies and threads
  • @mentions, @here and @channel, gathered in your Inbox
  • Reactions, pins, stars and quick replies
Every plan
Voice and video calls

When typing takes too long, call

Start a call from any conversation. It rings on the other person's screen, and everyone in the channel can join. Share your screen to walk through a sheet or a design. Calls connect the browsers directly - nothing to install.

  • Calls between two people on every plan
  • Group calls from Standard
  • Screen sharing from Professional
  • Missed calls in your Inbox
Every plan · group calls from Standard
Files, links and search

Send any file, find any message

Drop in pictures, PDFs and any file; links show a preview, and a link to an Ellibo invoice, deal, ticket or task shows as a card. Search every message and file you can see, by words, person, channel or date.

  • Pictures, PDFs and files, up to 10 in a message
  • Link previews and Ellibo record cards
  • Search with filters
  • All your history from Standard; Free shows the last 90 days
Every plan
Chat inside every Ellibo app

Answer a message without leaving the invoice you are on

A small chat button sits in the corner of every Ellibo app your business uses. It shows new messages, opens a conversation in a panel, and lets you reply or start a call right there. Each person can turn it off.

  • In Accounting, CRM, Helpdesk, Projects, HR and every other Ellibo app
  • Unread count on the button
  • Reply, react and call from the panel
Every plan
App updates in channels

Your apps tell the team, in the right channel

Pick what is posted and where: a deal won in #sales, a new ticket in #support, an online order in #shop, approved leave in #team. From Professional.

An Admin picks each update and its channel, so a channel gets only the news meant for its people. Approved leave in HR also sets "out of office" on the person in Discuss.

Guests

Bring a client or supplier into one channel

Invite someone from outside with a link. They see only that channel - not your team, not your other channels - and can post, send files and join calls. Remove them at any time. Guests do not count as users.

  • One channel per guest link
  • No Ellibo account needed
  • Switch the link off and they are out
Professional plan and up
Phone and notifications

Know when it matters, rest when it doesn't

Add Discuss to your phone's home screen - no store app - and get notifications for direct messages and mentions even when it is closed. Set quiet hours, a status and "out of office", or get an email digest of what you missed.

  • Phone and browser notifications, from Professional
  • Email digest hourly or daily, on every plan
  • Quiet hours, do not disturb and out of office
  • Your status with an emoji
Notifications from Professional · digest on every plan

Names and figures in these pictures are examples.

Security and roles

The right people in the right conversations

Who may read and post is checked on every conversation, every file and every guest link, each time it is used.

Four roles, and your own

Admin, Manager, Member and Viewer to start. Custom roles with exactly the rights you choose, from Professional.

Private means private

Private channels, groups and direct messages are seen only by the people in them.

Guest links that check at use

A guest sees one channel. Switch the link off, or remove the guest, and they are out at once.

Files never open straight from the web

Every download checks who is asking. Risky file types are refused.

Export, keep-for days and audit

Export a channel, delete messages after the days you set, and see who changed what, on Business.

Two-step sign-in

Your team signs in once for every Ellibo app, with two-step sign-in if they turn it on.

Who it is for

For teams that work in more than one place

  • Shops and restaurants

    Kitchen, floor and managers in one chat, a channel per outlet and shift, and online orders and bookings posted as they come in.For example: #kitchen, #front-of-house, #outlet-2

  • Agencies and consultants

    A channel per client with the client as a guest, calls with screen sharing, and won deals and paid invoices in #sales.For example: #client-northwind, #proposals, #sales

  • Field and site teams

    Technicians and site teams message the office from the phone, with photos, and new jobs land in the team channel.For example: #site-12, #dispatch, #service

  • Clinics and schools

    Staff talk in private channels, announcements reach everyone, and quiet hours keep evenings quiet.For example: #front-desk, #staff-room, #announcements

  • Factories and warehouses

    Shifts hand over in a channel, the office calls the floor, and orders and stock alerts are posted where people see them.For example: #shift-handover, #dispatch, #quality

Running the team on personal messaging today?

Here is what changes

Personal messaging groups
Ellibo Discuss
Who owns the chat
Each person's own phone and number
Your business: people leave, the history stays
Work and home
Mixed in one app
Work in its own place, with quiet hours
News from your business apps
Copied in by hand
Posted by the apps, in the right channel
Price
Free, but no control
Free for 10 users, then one price per business
What it costs

One price for your business

Prices are a month, before tax. A year costs the same as 10 months.

Free for ever

Free

10 users, the last 90 days
$0

Standard

50 users, all your history
$5a month
Most popular

Professional

your whole team, guests and phone alerts
$15a month

Business

your whole team, export, audit and API
$39a month

Need more room for files? Add 10 GB at a time to any paid plan. See all plans

Straight answers

Questions people ask

What is Ellibo Discuss?

It is team chat for your business: public and private channels, direct messages, threads, voice and video calls, files and search - with a chat button inside every Ellibo app you use, and updates from those apps posted into your channels.

Is there a free plan?

Yes. The Free plan is for up to 10 users, for as long as you like, with calls between two people. It shows the last 90 days of messages: older ones are hidden, never deleted, and come back as soon as you upgrade. Every new business also gets a 14-day trial of every feature, with no card.

Do I pay per user?

No. The price is for your business. Free is for up to 10 users, Standard for up to 50 users, and Professional and Business for your whole team.

How do calls work?

Start a voice or video call from any conversation with one click. Calls connect the browsers directly, so there is nothing to install. Two people can call on every plan; group calls come with Standard, and screen sharing with Professional.

Can I chat without leaving my other Ellibo apps?

Yes. A small chat button sits in the corner of every Ellibo app you use - Accounting, CRM, Helpdesk, Projects and the rest. Open it to read and answer messages without leaving the page. Each person can turn it off.

Can people outside my business join?

Yes, from Professional. Invite a guest - a client, a supplier, a shop-fitter - to one channel with a link. Guests see only that channel and do not count as users.

Will I get notifications on my phone?

Add Discuss to your phone's home screen and you get notifications for direct messages and mentions, even when it is closed, from Professional. On every plan you can choose an email digest of what you missed, and set quiet hours.

Can updates from my other apps go into a channel?

Yes, from Professional. Choose what to post and where: a deal won, a new ticket, an invoice paid, an online order, approved leave. Links to an invoice, deal, ticket or task show as a card on every plan.

What does it cost, and what happens after the trial?

Standard is $5 a month for your business before tax, Professional is $15 and Business is $39. A year costs the same as 10 months. After the 14-day trial you move to the Free plan or the plan you choose. Nothing is deleted.

Are our messages private?

Yes. Your messages belong to your business and are kept apart from every other business on Ellibo. Private channels and direct messages are seen only by the people in them, files open only after a check of who is asking, and on Business you can export channels and set how long messages are kept.

Want the details? Read the Discuss help guides.

Move your team chat to work this week

Free for 10 users, for ever. 14 days of everything, no card.

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