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Ellibo Field Service for installers

Job software for installers of solar, security, lifts and more

Selling the system is half the work. Ellibo Field Service picks up from the sale, books the crew, records every panel, camera or unit fitted with its serial number, and gets the handover signed on site.

Free for 2 technicians, for as long as you like. Works on any device.

Invoice INV-3307
Rooftop solar 5 kW - JOB-00918 - Crew of 3
Solar panels 540 WSerials recorded on the job10$162,000
Inverter 5 kWWarranty from install date1$48,500
Mounting structure and cabling1$22,000
Installation labour3 people, own time each14 h$9,800
Sub-total$242,300
VAT or sales tax$29,076
Total$271,376
Handover signed by A. Desai on site
Job made from the sale order
18 site photos
Sound familiar?

Installations that finish cleanly

Installers juggle sales, site surveys, crews and warranties. This is where the gaps usually are.

Sales hands over by WhatsApp

A deal closes and the install team hears about it days later from a screenshot, with half the details missing.

Sell an installation item on an invoice or sale order and the job is made by itself, on Professional, with the customer and address filled in.

Survey, install, inspection - three separate lists

Site surveys, install days and follow-up inspections sit in different places, and one of them always gets dropped.

Each is a job type with its own length, checklist and skill. All three sit on the same board, and the customer's page shows them in order.

Warranty claims with no record

A customer claims a camera failed in month eleven, and nobody knows which serial number went on which wall.

Every unit fitted is recorded as equipment with its serial and install date. Warranty counts from there, and jobs under warranty are free.

Multi-day crews paid on guesswork

Three people spend two days on a roof, but the job only shows one name and no hours.

Add a crew to the job. Each person records their own time, and the job's profit shows labour and parts cost against revenue.

How it works

From sale to signed handover

  1. Sold

    The sale order includes the installation item, so the install job appears ready to plan.

  2. Surveyed

    A site survey job records roof size, cable runs and photos on a checklist.

  3. Installed

    The crew is booked across the week view; each person taps Start and adds the units with serial numbers.

  4. Handed over

    The customer signs the job sheet on the phone, and the equipment is ready for service visits.

Made for installers

For teams that fit things that must last

Jobs from sales

Choose which items make a job when sold on an invoice or sale order.

Crews

Several people on one job, each with their own time.

Week view

Plan installs days ahead and drag jobs between days.

Installed equipment

Serial numbers, install date and warranty for each unit, with a QR label to stick on it.

Estimates

Send the quote from a survey job; the customer accepts it online.

After-sales contracts

Turn the install into a maintenance contract with planned visits and renewals.

See every Field Service feature

Day one

Get your first install on the board

  • Create job types: site survey, installation, commissioning and inspection.
  • Mark your installation items to make a job when they are sold.
  • Invite your installers and give them skills such as "solar" or "CCTV".
  • Build a handover checklist with photos and required fields.
  • Set the warranty months for the equipment you install.
Start free
Questions

Field Service for installers: FAQ

Can a sale create the installation job?

Yes, on Professional. Mark an item to make a job when it is sold, and selling it on an invoice or sale order creates the job by itself.

Can I send a crew for several days?

Yes. Add a crew to the job and plan it on the week view. Each person records their own travel and work time.

Can I record serial numbers of what we install?

Yes. Add each unit as equipment on the customer with its serial number and install date. Its warranty counts from the install.

Can the customer sign the handover?

Yes. The customer signs on the technician's phone, and the signed job sheet PDF is emailed to them.

Can we offer maintenance after installation?

Yes. Create a service contract on the installed equipment with planned visits, what is covered and how it is billed.

Is there a free plan?

Yes. Two technicians are free for ever, office users are always free, and every new business gets a 14-day trial of everything.

Installed right, signed off, and ready for service

Free for 2 technicians, for as long as you like. Add more apps whenever you are ready.

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