Job management for plumbers and electricians
A burst pipe at 8 AM, a rewiring quote at noon and a tripping breaker after lunch. Ellibo Field Service keeps the day in order, gets your quotes accepted on the customer's phone and bills the hours and the fittings you really used.
Free for 2 technicians, for as long as you like. Works on any device.
Less time on paperwork, more on the tools
Your trade is skilled work. The office side should not eat your evenings.
Quotes chased by phone for days
You visit, measure up, write a quote at night, send it on WhatsApp and then ring three times to hear yes or no.
Make an estimate from the job with the planned time and fittings. The customer opens a link and accepts or declines it, and you see the answer on the job.
Hours on site are a guess
A "quick fix" turned into three hours chasing a leak, but the bill says one hour because nobody wrote down the time.
On my way, Start, Pause and Complete record travel and work time for each person. The invoice rounds labour up and uses your minimum charge.
Emergency jobs wreck the plan
An urgent leak comes in and you rearrange the whole day by phone, and two customers wait for a plumber who is not coming.
Urgent jobs sit at the top of "To plan". Drag them onto the nearest free person, and the moved customers get a fresh visit message.
Safety checks without proof
An earthing test or pressure test was done, but there is nothing signed to show the customer, or an inspector, later.
A checklist with readings, photos and required fields, signed by the customer on the phone, becomes a branded PDF job sheet in their inbox.
A plumbing or electrical day
- Call-out logged
The customer's site, gate code and parking note fill in. Priority set to urgent, so it shows first.
- Day put in order
The board shows the day; on Professional, route puts each person's jobs in the shortest driving order.
- Work recorded
Time runs from Start. Fittings, cable and a new MCB are added as parts, with before and after photos.
- Signed and paid
The customer signs, the invoice goes out with a Pay now link when online payments are on.
What plumbers and electricians use every day
Estimates accepted online
Send a quote from the job; the customer accepts or declines it on their visit link.
Travel and work time
Recorded for each person, with rounding and a minimum charge on the invoice.
Fixed price or time and parts
Price a geyser install as a fixed amount, or bill a leak hunt by the hour plus fittings.
Jobs on the map
Pins numbered in time order and coloured by person, with where each one last was.
Test and safety checklists
Readings with units, yes / no checks and photos, required before the job can close.
Crews
Put two people on a rewiring job; each gets their own time on the job.
Set up in an afternoon
- Create job types such as leak repair, fixture install, rewiring and safety test, each with its own checklist.
- Set your labour rate, rounding and minimum call-out charge.
- Add your fittings and cable as items with prices.
- Invite your plumbers and electricians and set their hours.
- Turn on customer messages so people know when you are on the way.
Add more Ellibo apps when you need them
One account, the same customers, items and team in every app.
AccountingInvoices with VAT or sales tax, payments and what each customer owes. InventoryFittings and cable stock, with a van for each person.Field Service for plumbing & electrical: FAQ
Can I send a quote before doing the work?
Yes. Make an estimate from the job with the planned time or a fixed price and the parts. Make and send emails the customer a link where they accept or decline it.
Does it track how long we spend on a job?
Yes. On my way starts travel time, Start work starts work time, and Pause or Put on hold stops the clock. Each person on the job has their own time.
Can I charge a minimum call-out fee?
Yes. In billing settings you set the labour rate, how time is rounded and the minimum charge. You can also bill travel time.
Can the customer sign on my phone?
Yes. Tap Get signature and hand over the phone. You can make a signature or a photo required before a job can be completed.
What if I have no signal in a basement?
Steps, notes and checklist answers made without signal stay on the phone and are sent as soon as it is back online.
How much does it cost?
Field Service is priced per person who goes on jobs. Two are free for ever, and office staff never count. Check the pricing page for paid plans.
Field Service for other businesses
More Ellibo apps for home & field services
Fix it, sign it, bill it - before you drive off
Free for 2 technicians, for as long as you like. Add more apps whenever you are ready.