One price for your business
Start free with 1 forum and 200 members. Paid plans add more forums and members, your own web address, private forums, moderation rules, your other Ellibo apps and more. Try every feature for 14 days with no card.
Prices are in US dollars.
Free
- 1 forum
- 200 members
- 2 users
- 200 MB of files
- Questions and discussions
- Votes, points and badges
- Moderation
- Follow and email notices
Standard
- Everything in Free, plus:
- 3 forums
- 2,000 members
- 5 users
- 2,000 MB of files
- 1 own domain
- No Ellibo branding
- Private forums
- Your other Ellibo apps
- Turnstile spam check
- Downloads and import
Professional
- Everything in Standard, plus:
- 10 forums
- 10,000 members
- 15 users
- 10,000 MB of files
- Your own badges
- Moderation rules
- Google sign-in
- Custom roles
- API & webhooks
Business
- Everything in Professional, plus:
- Unlimited forums
- Unlimited members
- Unlimited users
- 50,000 MB of files
- Answer and tag help
- One sign-in with your shop
- Slack, Teams and Discord notices
- Audit log
- Reports
- Forum data in Analytics
- Priority support and onboarding call
A year costs the same as 10 months. Every new business gets a 14-day trial of every feature for up to 10 users and 500 members, with no card. Taxes may apply at checkout.
Need a little more?
Add to any paid plan, a month at a time.
What each plan includes
| Feature | Free | Standard | Professional | Business |
|---|---|---|---|---|
| Plan limits | ||||
| ForumsForums that are not archived. Course and event forums count too. | 1 | 3 | 10 | Unlimited |
| MembersPeople with a member account on your forum site (they ask, answer, vote and follow). | 200 | 2,000 | 10,000 | Unlimited |
| UsersPeople with a Forum role: Admins, Moderators, Member managers and Viewers. | 2 | 5 | 15 | Unlimited |
| File storage (MB)Pictures in posts, forum covers and member photos. | 200 | 2,000 | 10,000 | 50,000 |
| Own domainsYour forum on your own web address, such as community.yourbusiness.com, with a free security certificate. | – | 1 | 1 | 1 |
| Forum | ||||
| Questions and discussionsQuestions with one accepted answer, or open discussions with replies; comments on both. | ||||
| Votes, points and badgesUp and down votes, points that open more rights, ranks, badges and a leaderboard. | ||||
| ModerationApprove, close, flag, mark as spam and ban; queues for waiting and flagged posts. | ||||
| Follow and email noticesMembers follow posts, tags and forums and get an email or a daily or weekly digest. | ||||
| No Ellibo brandingForum pages and emails carry only your business. | – | |||
| Private forumsForums for chosen member groups, for your team only, or for the learners of a course. | – | |||
| Your own badgesMake badges with your own rules, and give badges by hand. | – | – | ||
| Answer and tag helpDraft answers and suggest tags with your own AI key. | – | – | – | |
| Ellibo apps | ||||
| Your other Ellibo appsHelpdesk tickets, course and event forums, Knowledge pages, CRM leads, email lists and the Website block. | – | |||
| One sign-in with your shopCustomers signed in to your Ellibo online store are forum members by themselves. | – | – | – | |
| Control | ||||
| Turnstile spam checkAdd Cloudflare Turnstile to sign-ups and new posts. | – | |||
| Moderation rulesBlocked words, links held for new members, and limits on how fast people post. | – | – | ||
| Google sign-inMembers sign in with Google through your own Google key. | – | – | ||
| Custom rolesRoles with exactly the rights you choose. | – | – | ||
| API & webhooksRead and add posts and members from your own software; get told when people ask, answer and flag. | – | – | ||
| Slack, Teams and Discord noticesNew questions and flags posted to your team chat channel. | – | – | – | |
| Audit logWho changed forums, posts, members, points and settings - and when. | – | – | – | |
| Reports | ||||
| Downloads and importPosts and members as a spreadsheet (CSV), and importing posts and members. | – | |||
| ReportsPosts over time, unanswered share, time to first answer, top members and tags, moderation. | – | – | – | |
| Forum data in AnalyticsYour posts and members in Ellibo Analytics dashboards. | – | – | – | |
| Support | ||||
| Priority support and onboarding callAnswers first, plus help setting up your community. | – | – | – | |
Pricing questions
Who counts as a member?
Everyone with a member account on your forum site: people who signed up, people you added, and learners or shop customers who became members by themselves. People of your business (with an Ellibo sign-in) never count, and visitors who only read never count.
Who counts as a user?
People of your business with a Forum role in the app: Admins, Moderators, Member managers and Viewers. Members on the forum site are not users.
What happens when we reach the members limit?
Everyone already there keeps taking part. New people can't join until you upgrade, add the Extra members add-on, or remove members.
What happens after the trial, or if I move to a smaller plan?
Your business moves to the Free plan or the plan you choose, and nothing is deleted. Over a plan's forums you can't open new ones until you archive some; features the plan doesn't have stop - private forums and the links to other apps pause. A paid plan that ends leaves Forum read-only until you renew; members can still read the forum.
Is Forum priced apart from the other Ellibo apps?
Yes. Each Ellibo app has its own plan, so you pay only for what you use. Ellibo One includes Forum with the other apps.
Try everything for 14 days
No card. Free for 1 forum and 200 members afterwards.