Keep your equipment running, not breaking down
Repairs on a board, preventive maintenance by date or by hours run, checklists, spare parts from your stock and costs in your books - with QR labels so anyone can report a fault.
Free for 2 users and 25 pieces of equipment. 14-day trial of everything, no card.
- Preventive by date or meter
- QR labels to report a fault
- Spare parts from your stock
- 14-day trial of everything, no card
From the first fault to fewer of them
Start with a list of your equipment and the request board. Plans, checklists, parts and costs follow when you are ready.
Everything you look after, in one list
Machines, tools, vehicles, computers and buildings with their category, location, model, serial number, vendor, warranty and the person or department using them. Parts of a machine can be looked after on their own. Each piece shows its requests, cost to date, downtime, mean time between failures and when the next failure is likely.
- Locations as a tree: site, building, floor, room
- Owner from HR: an employee or a department
- Documents, manuals and photos
- Import from a spreadsheet
Every repair on a board, a list and a calendar
Drag a request from New to In progress to Repaired. Each one has its priority, team, technician, schedule and how long it takes. Say the machine stopped and the downtime is counted until it runs again. Add your own stages such as "Waiting for parts", and hold a Manufacturing work centre while the work is done so production plans around it.
- Board, list and calendar views
- Downtime from the stop to the restart
- Photos, files, notes and history
- Your calendar in Google, Outlook or Apple
Service before it breaks
Plan oil changes, inspections and calibrations every so many days or months, every so many hours run, km or cycles - or both, whichever comes first. The request is made by itself, a few days early if you like, with its checklist, instructions and spare parts. A plan waits while its last request is open, so work never piles up.
- By date, by meter or both
- Readings typed, imported, from Fleet or from your machines
- Checklists with pass / fail, numbers and sign-off
- Upcoming work on the calendar
Anyone can report a fault in ten seconds
Print a QR label for each machine. Whoever spots a problem scans it, says what is wrong, adds a photo and sends it - no sign-in, no app to install. The request lands on your board for that machine, and the person is told when it is fixed. Technicians without a sign-in get their jobs on their phone by a private link.
- QR labels on plain or sticker paper
- Photo and "it has stopped" on the form
- The reporter follows their request
- Technicians and contractors by private link
What each repair really costs
Spare parts are items from your stock: they leave stock when the request is finished. Time worked is costed at each person's rate - from their salary in Ellibo HR when it is there. Add a repairer's bill and put it in your books as a journal, on account or paid in cash, by hand or by itself. Reports show cost by equipment, category and team, downtime, MTBF, MTTR and preventive work done on time.
- Parts from Inventory, stock checked
- Labour at each person's cost
- Outside costs as journals in your books
- Reports and downloads
Names and figures in these pictures are examples.
Running in an afternoon
- Add your equipment
One by one, or import your list from a spreadsheet.
- Plan the routine work
Services and inspections by date or meter, with their checklists.
- Stick up the QR labels
Faults come straight to your board, from anyone.
One business, one set of data
Each link shows only when you use that app.
Everyone sees what they need
Every change is checked against the person's role, and the audit log shows who changed what.
Everything: equipment, requests, plans, costs, settings, users and the plan.
Runs maintenance: equipment, every request, plans, teams and costs.
Works on their own and their team's requests: checklists, time, parts.
Reports faults and follows their own requests. Free on every plan.
Sees equipment, requests and reports. Custom roles from Professional.
For every team that keeps things running
- Factories
Machines, lines and utilities with plans by hours run.For example: packaging, food, plastics, metals
- Workshops
Tools and machines, parts and repairs in one place.For example: fabrication, joinery, printing
- Hotels and buildings
Rooms, lifts, air conditioning and pumps, reported by QR.For example: hotels, offices, apartments, malls
- Hospitals and labs
Equipment checks and calibrations on time, signed off.For example: clinics, diagnostic labs
- Fleets and equipment hire
Services by km or hours, read from Fleet.For example: forklifts, generators, cranes
- Schools and campuses
Anyone reports a fault, the team plans the fixes.For example: schools, colleges, hostels
A price a user, Requesters free
Prices are a user a month, before tax. A year costs the same as 10 months.
Free
Standard
Professional
Business
Questions people ask
What is Ellibo Maintenance?
It is maintenance management software (a CMMS): a list of everything your team looks after, repair requests on a board, a list and a calendar, preventive maintenance by date or by meter, checklists, spare parts from your stock, labour and outside costs, downtime and reliability figures. It shares its equipment and requests with Ellibo Manufacturing, and works with Inventory, Accounting, HR, Fleet, Helpdesk and your other Ellibo apps.
Is there a free plan?
Yes. The Free plan covers 2 users and 25 pieces of equipment, with requests on a board and a calendar, preventive maintenance by date, and the request page with QR labels - for as long as you like. Every new business also gets a 14-day trial of every feature, with no card.
Do the people who report faults need a sign-in?
No. Share the request page link, or stick a QR label on a machine: anyone scans it, says what is wrong, adds a photo and gets told when it is fixed. People you give the Requester role sign in to follow their own requests, and they are free - they don't count as users of your plan.
How does preventive maintenance work?
Set a plan on a piece of equipment: every so many days, weeks, months or years, every so many hours run, km or cycles, or both - whichever comes first. The request is made by itself on time, with its checklist, instructions and spare parts. Meter readings can be typed in, imported from a spreadsheet, read from Fleet's odometer or sent by your machines through the API.
Can technicians work without a sign-in?
Yes. Add shop-floor staff or an outside contractor as a technician without a sign-in. They get an email with a private link to their jobs, where they start the work, fill in the checklist, log their time, add photos and finish the job - from their phone.
How are spare parts and costs handled?
Spare parts are items from your stock. They leave stock when the request is finished, and come back if it is opened again. Time worked is costed at each person's cost an hour (from Ellibo HR when it is there). A repairer's bill can be put in your books as a journal, by hand or by itself, from Professional.
I already use Ellibo Manufacturing. What happens to its maintenance?
Nothing is lost: Maintenance and Manufacturing use the same equipment, requests, teams and categories. You keep working in Manufacturing's own screens, and Maintenance adds plans by meter, checklists, parts, costs, the request page and reports on top.
What does it cost, and what happens after the trial?
Standard is $6 a user a month before tax, Professional is $12 and Business is $20. Requesters are free. A year costs the same as 10 months. After the 14-day trial you move to the Free plan or the plan you choose. Nothing is deleted.
Want the details? Read the Maintenance help guides.
Fix things before they stop the work
Free for 2 users and 25 pieces of equipment, for ever. 14 days of everything, no card.