Pay for your team, not for who reports faults
Start free with 2 users and 25 pieces of equipment. Paid plans are a price a user, with unlimited equipment: meter plans, checklists, spare parts and costs, then your books, downtime and your own software. Requesters are always free. Try every feature for 14 days with no card.
Prices are in US dollars.
Free
- 2 users
- 25 pieces of equipment
- Maintenance requests
- Preventive maintenance by date
- Request page and QR labels
- Teams and technicians
Standard
- Everything in Free, plus:
- As many users as you buy
- Unlimited pieces of equipment
- Meters and meter-based maintenance
- Checklists and sign-off
- Labour and outside costs
- Locations
- Calendar feed
- No Ellibo branding
- Spare parts from your stock
- Your other Ellibo apps
- Imports
- Downloads
Professional
- Everything in Standard, plus:
- Your own stages
- Costs in your books
- Downtime
- Custom roles
Business
- Everything in Professional, plus:
- Maintenance data in Analytics
- API & webhooks
- Audit log
- Priority support and onboarding call
A year costs the same as 10 months. Every new business gets a 14-day trial of every feature for up to 10 users, with no card. Taxes may apply at checkout.
How many people run maintenance?
Managers, technicians and viewers. Requesters and technicians on their private link are free.
Need a little more?
Add to any paid plan, a month at a time.
What each plan includes
| Feature | Free | Standard | Professional | Business |
|---|---|---|---|---|
| Plan limits | ||||
| UsersPeople with a Maintenance role: managers, technicians and viewers. Requesters, people using the request page and technicians on their private link are free. | 2 | As bought | As bought | As bought |
| EquipmentEquipment in use. Scrapped and turned-off equipment doesn't count. | 25 | Unlimited | Unlimited | Unlimited |
| Maintenance | ||||
| Maintenance requestsRepairs and preventive work on a board, a list and a calendar, with stages, priority, notes, photos and files. | ||||
| Preventive maintenance by datePlans that make requests every so many days, weeks, months or years - on time, by themselves. | ||||
| Request page and QR labelsAnyone reports a fault without signing in - by a link, or by scanning the QR label on the machine. | ||||
| Teams and techniciansMaintenance teams and categories, and technicians without a sign-in who get their jobs by a private link. | ||||
| Meters and meter-based maintenanceHours run, km or cycles: readings by hand, from a spreadsheet or Fleet, and plans that make requests by the meter. | – | |||
| Checklists and sign-offSteps to tick, pass or fail and measure, with required lines and a signature before the work is finished. | – | |||
| Labour and outside costsTime worked at each person's cost, and repairers' bills on each request. | – | |||
| LocationsSites, buildings, floors and rooms as a tree. | – | |||
| Calendar feedYour scheduled requests in Google, Outlook or Apple Calendar. | – | |||
| No Ellibo brandingThe request page, technicians' pages and emails carry only your business. | – | |||
| Your own stagesRename the stages and add your own, such as "Waiting for parts". | – | – | ||
| Ellibo apps | ||||
| Spare parts from your stockParts from Inventory on each request; they leave stock when the work is finished. | – | |||
| Your other Ellibo appsFleet odometers, Helpdesk tickets, Field Service jobs, Projects and Knowledge manuals on equipment and requests. | – | |||
| Costs in your booksRepairers' bills and outside costs as journals in Accounting, by hand or by themselves. | – | – | ||
| Reports | ||||
| ImportsEquipment and meter readings from a spreadsheet (CSV). | – | |||
| DownloadsRequests, equipment and reports as spreadsheets (CSV). | – | |||
| DowntimeWhen equipment stopped and ran again, with downtime in the reports. | – | – | ||
| Maintenance data in AnalyticsYour requests and equipment in Ellibo Analytics dashboards. | – | – | – | |
| Control | ||||
| Custom rolesRoles with exactly the rights you choose. | – | – | ||
| API & webhooksRequests and meter readings from machines, monitors and your own software; get told when equipment stops or work is done. | – | – | – | |
| Audit logWho changed equipment, requests, plans and costs - and when. | – | – | – | |
| Support | ||||
| Priority support and onboarding callAnswers first, plus help setting up your equipment and plans. | – | – | – | |
Pricing questions
Who counts as a user?
Everyone with a Maintenance role who works on or reads maintenance: admins, maintenance managers, technicians and viewers. Requesters (people who only report faults and follow their own requests), anyone using the request page or a QR label, and technicians on their private link never count.
Is there a limit on equipment?
The Free plan covers 25 pieces of equipment in use. Paid plans have no limit. Equipment you turn off or scrap doesn't count.
Do I pay extra for requests or plans?
No. As many requests, preventive plans, checklists and readings as you need, on every plan that has them.
What happens after the trial, or if I move to a smaller plan?
Your business moves to the Free plan or the plan you choose, and nothing is deleted: every piece of equipment, request and report stays. Features the new plan doesn't have pause - for example, meter plans stop making requests on Free. A paid plan that ends leaves Maintenance read-only until you renew.
I use Ellibo Manufacturing. Do I need Maintenance too?
No. Manufacturing keeps its own maintenance screens on the same equipment and requests. Add Maintenance when you want meter plans, checklists, spare parts, costs, the request page, QR labels and reports.
Is Maintenance priced apart from the other Ellibo apps?
Yes. Each Ellibo app has its own plan, so you pay only for what you use. Ellibo One includes Maintenance with the other apps.
Try everything for 14 days
No card. Free for 2 users and 25 pieces of equipment afterwards.