A small price per user
Start free with 3 users and 100 pages. Paid plans add unlimited pages, full history, templates, public links, policies people accept, live data from your apps and more. Try every feature for 14 days with no card.
Prices are in US dollars.
Free
- 3 users
- 100 pages
- Pages inside pages
- The editor
- Search
- Comments and mentions
- Access per page
Standard
- Everything in Free, plus:
- Unlimited pages
- Full history
- Your own templates
- Items, boards and calendars
- Import and export
- Read and accept
- Public links
- No Ellibo branding
Professional
- Everything in Standard, plus:
- Writing help
- Pages on the web
- Visitor tracking
- Live data from your apps
- Links to records
- Send to the help centre
- Custom roles
Business
- Everything in Professional, plus:
- API & webhooks
- Audit log
- Knowledge data in Analytics
- Priority support and onboarding call
A year costs the same as 10 months. Every new business gets a 14-day trial of every feature for up to 10 users, with no card. Taxes may apply at checkout.
How many people in your team?
Everyone with a Knowledge role counts, Viewers too.
Need a little more?
Add to any paid plan, a month at a time.
What each plan includes
| Feature | Free | Standard | Professional | Business |
|---|---|---|---|---|
| Plan limits | ||||
| UsersPeople with a Knowledge role, Viewers too. People who open a public link don't count. | 3 | As many as you buy | As many as you buy | As many as you buy |
| PagesPages that are not in the trash. Templates don't count. | 100 | Unlimited | Unlimited | Unlimited |
| Pages | ||||
| Pages inside pagesWorkspace, Shared and Private pages in a tree; drag to move. | ||||
| The editorType / for headings, check lists, tables, callouts, toggles, columns, pictures, files and videos. | ||||
| SearchEvery page you can open, by title and words; Ctrl+K from anywhere. | ||||
| Full historyEvery version of every page, to look at and restore. Free keeps 7 days. | – | |||
| Your own templatesSave any page as a template for the whole team. | – | |||
| Items, boards and calendarsProperties on pages, shown as a list, a board or a calendar. | – | |||
| Import and exportBring in Word, Markdown, HTML and wiki exports; download pages as Markdown or HTML. | – | |||
| Writing helpSummarise, shorten, translate and draft with your own AI key. | – | – | ||
| Working together | ||||
| Comments and mentionsComment on words or the page, @mention people, resolve threads. | ||||
| Access per pageCan edit, can read or no access - for everyone or for each person. | ||||
| Read and acceptPeople accept policy pages; see who did and remind the rest. | – | |||
| Sharing | ||||
| Public linksShare a page (and the pages inside) with anyone, read-only, with an end date. | – | |||
| No Ellibo brandingPublic pages and shared links carry only your business. | – | |||
| Pages on the webPut pages on the web for search engines, and show them on your Ellibo Website. | – | – | ||
| Visitor trackingYour own Google Analytics on pages on the web, after consent. | – | – | ||
| Ellibo apps | ||||
| Live data from your appsRows, numbers and charts from CRM, Helpdesk, Projects, Accounting and more, inside a page. | – | – | ||
| Links to recordsLink pages to deals, tickets, tasks, jobs, employees and invoices. | – | – | ||
| Send to the help centreTurn a page into a Helpdesk help-centre article. | – | – | ||
| Control | ||||
| Custom rolesRoles with exactly the rights you choose. | – | – | ||
| API & webhooksRead, search, make and change pages from your own software; get told when pages change. | – | – | – | |
| Audit logWho made, moved, removed and shared pages and changed access - and when. | – | – | – | |
| Reports | ||||
| Knowledge data in AnalyticsYour pages, reads and policies in Ellibo Analytics dashboards. | – | – | – | |
| Support | ||||
| Priority support and onboarding callAnswers first, plus help setting up your knowledge base. | – | – | – | |
Pricing questions
Who counts as a user?
Everyone with a Knowledge role: admins, editors, contributors and viewers. People who open a public link or read your pages on the web never count.
Why at least 3 users?
A knowledge base is for a team, so paid plans start at 3 users. Add or remove users any time; you pay for the users you have.
What happens after the trial, or if I move to a smaller plan?
Your business moves to the Free plan or the plan you choose, and nothing is deleted: every page stays and can still be read and changed. Over the Free plan's pages you can't add new pages until you upgrade or empty the trash; features the new plan doesn't have stop - public links stop working and live data blocks show a note. A paid plan that ends leaves Knowledge read-only until you renew.
Are custom roles included?
Every plan has Admin, Editor, Contributor and Viewer, and access per page. From Professional you can make custom roles with exactly the rights you choose.
Is Knowledge priced apart from the other Ellibo apps?
Yes. Each Ellibo app has its own plan, so you pay only for what you use. Live data from your other apps shows to readers who have access in those apps.
Try everything for 14 days
No card. Free for 3 users and 100 pages afterwards.